Job Description
Who We Are
Agent Provocateur, founded in 1994 in Soho, is a pioneering luxury lingerie brand known for fearless femininity and boundary-pushing design. Created by women and made for everyone, it uses exclusive fabrics, intricate details and bold storytelling to redefine empowered sensuality. With a global presence and boutiques in London, New York, LA and Paris, its decadent collections continue to challenge convention.
The Role
VM, Window’s & Creative Projects (Maternity Cover) will take the lead on window display executions and provide support with visual merchandising, while also contributing to creative campaigns and production logistics across our global network.
In this role, you’ll be responsible for bringing creative concepts to life both in-store and across campaigns. You’ll manage the end-to-end process of window display projects, from planning and production to installation and post-launch feedback, acting as a link between internal teams, external partners, and global stakeholders.
Key Responsibilities
Visual Merchandising (VM) & Store Support
Guide and support store teams on VM execution
Track and manage VM budgets and maintain spend trackers
Coordinate and dispatch VM props, hangers - store requests
Prepare and pack VM materials for new store launches
Conduct store visits across London
Windows Management
Oversee production and rollout of global window display concepts, including visual, layout drawings, and installation/concept packs for stores
Maintain the critical path for window production
Coordinate with freelance installers globally; manage London installs hands-on, with store teams (night work involved)
Manage shipping logistics, working closely with external consignees and internal teams
Manage the process of purchase orders, budgets and invoicing
Manage logistics with our external warehouse, for VM props, mannequins, hangers
Maintain stock levels at head office of all VM props
Archive photography files of window installs across all global regions
Support franchise partners by supplying creative assets and execution guidelines
Pop Ups and New Store Creative Support
Lead project management for retail pop-ups, managing critical paths from initial brief through design, procurement, installation, and post-launch review
Create and manage sourcing briefs for pop-ups and VM elements (props, signage, and mannequin, POS), liaising with suppliers and production teams to meet cost, quality, and timeline requirements
Provide support on new store sourcing and development: collate site/store requirements, source vendors and materials, support quotes, and manage approvals with Creative Director through to delivery
Coordinate cross-functionally (Retail Operations, Marketing, Creative/Design, Franchise, Finance, suppliers) to ensure seamless delivery and consistent brand standards
About You
Minimum 2 years’ relevant experience required
Willingness to travel as required
Experience in creative project management, visual merchandising, or retail production
Highly organised and detail-oriented, with strong problem-solving skills
Comfortable managing multiple projects simultaneously and working to tight deadlines
Excellent communicator and collaborator across teams and external partners
Confident managing budgets, logistics, and critical paths
Willingness to work flexibly, including occasional night installations
Working at heights, including the use of ladders is required
Experience in Adobe Photoshop, InDesign, and Illustrator is preferable
The successful candidate will enjoy access to a variety of discretionary benefits, such as:
21 days annual leave entitlement, plus bank holidays each year
Generous staff discount across a variety of brands
Auto-enrolment into the company pension scheme
Cycle-to-work scheme
Charity time-bank scheme
Ability to purchase additional annual leave
