HR Generalist

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2026 list.

The Hamilton branch of Bayshore Home Care Solutions seeks an experienced HR Generalist to join the team.

Full time, permanent
Work Location: In-Office, Hamilton, ON
Work Hours: Monday – Friday business hours
Annual Salary, health and dental benefits, RRSP with company match, paid vacation

The HR Generalist reports to the HR Manager and supports the overall HR functions within the branch setting in collaboration with the assigned National Development Centre HR business partner.

Primary Duties/Responsibilities

Maintain electronic employee HR files- such that all required documentation, including copies of current professional registrations, Probationary and annual performance reviews, Supervisory reports and continuing education documentation are included.

Maintain past employee HR files in conjunction with the immediate supervisor to ensure that final performance reviews and or exit interviews are included.

Coordinate and follow through with employee engagement activities for branch and field employees

Manage the benefits program for all employees - Probation, arrears, LOA reports, change forms.

Conducts and or participates in branch committees as designated by the HR Manager.

Works in collaboration with the Client Service Manager to ensure full and part time employees are working sufficient hours to meet their contract status.

Provides employment letters as requested.

Participate or lead the Health and Safety program for the Branch.

Handle all Payroll and Benefits inquiries and assist employees with completion of forms.

Handle requests for external reference checks and verification of employment; refer difficult situations to the HR Manager.

Manage Workers Compensation claims documentation including filing reports, follow up activities and Participate in the development of modified work programs.

Maintain knowledge of provincial legislation relating to Employment Standards, Human Rights, Workplace Health and Safety, and Labor laws; assist to handle real or suspected violations of legislated requirements.

Assist with discipline and counseling of employees as requested.

Maintains confidentiality if client and corporate information and discusses same with only appropriate Bayshore personnel.

Develop and participate in ongoing internal and/or external continuing education activities.

Participate in quality activities and continuous improvement initiatives in keeping with the company’s Quality Management System.

Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel.

Supports the HR Manager with Office Operations.

Supervisor to other branch Human Resources employees and potentially Administrative Personnel if designated by the HR Manager.

Complete other tasks as required.

Job Qualification

5+ years of progressive Human Resources experience with an emphasis in the areas of performance management, WSIB claims management, non-occupational disability case management, and leave of absence workflow processes.

Other Skills and Abilities

Exceptional interpersonal skills with the ability to handle difficult situations in an objective, consistent format with excellent problem solving skills.

Ability to work independently and as part of a team, while meeting set deadlines related to all HR functions and responsibilities.

Intermediate level computer skills using MC Office applications, HRIS and ATS