Datacom 2.9 2.9 out of 5 stars Wellington City, Wellington•Hybrid work Full-time Datacom

Senior Technical Product Manager

Wellington, Wellington, New Zealand Customer Care Executive Posted 7-Jul-2026
Actively Hiring Remote / WFH Full Time
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Job at a Glance

Category
Customer Care Executive
Location
Wellington, Wellington, New Zealand
Job Type
Remote / WFH
Company
Datacom 2.9 2.9 out of 5 stars Wellington City, Wellington•Hybrid work Full-time Datacom
Status
Open & Active

Job Description

Our Purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

About the Role

Join a fast-growth payroll SaaS leader where you will own the vision and execution of our data and integration platforms, translating complex payroll challenges into scalable, value-driven solutions for customers and their employees. You'll shape the platform strategy, set ambitious roadmaps, and mentor a cohort of product managers while representing the product at the executive table. In this senior role you'll drive end-to-end ownership, from discovery to commercialization and continuous improvement, balancing strategic bets with hands-on delivery in a data-rich, API-driven environment. Expect to unite engineering, design, marketing, customer success, and sales around a shared vision, champion a servant leadership culture, and deliver outcomes that accelerate adoption and revenue growth. The ideal candidate has a proven track record delivering data or platform products in SaaS, ideally in payroll/HR data; exceptional executive communication; a data-driven, outcomes-focused mindset; and the ability to influence across multidisciplinary teams. This is your chance to shape platform strategy, accelerate your leadership career, and make a tangible difference in the way organizations pay and empower their people.

We are looking for two people to fill two seperate positions

What you'll do

Product Strategy & Vision

Contribute to and help shape the long-term product strategy and roadmap for the data and/or integration platforms, ensuring alignment with business objectives, customer needs, and the broader portfolio strategy
Communicate a compelling product vision that aligns cross-functional teams and informs investment decisions at the leadership level
Contribute to the definition and governance of Objectives and Key Results (OKRs), ensuring product outcomes are consistently measured, reported, and acted upon
Monitor market trends, competitive dynamics, and customer shifts to proactively inform and adapt platform strategy
Product Execution

Own outcome realisation for the data and/or integration platform across the full product lifecycle, from discovery through to commercialisation and ongoing iteration
Set the standard for product execution practices across the team, including roadmap management, backlog prioritisation, specification writing, and acceptance criteria
Ensure platform technical decisions are grounded in strategic intent and customer value, working closely with engineering and architecture teams
Lead complex, multi-workstream product launches, coordinating across teams to manage dependencies, risks, and stakeholder expectations
Platform Performance & Quality

Set and uphold platform standards for scalability, reliability, security, and compliance to meet the growing needs of the customer base
Embed data governance, security, and compliance requirements into the product lifecycle from discovery through to delivery
Stakeholder & Team Collaboration

Build and maintain strong relationships with senior stakeholders across engineering, GTM, and customer-facing functions
Act as a primary point of alignment for product-related decisions across the data and/or integration platform
Partner with Go-to-Market, Professional Services, and Customer Success teams to drive platform adoption and ensure customers realise full value
Facilitate discovery, prioritisation, and alignment sessions with diverse stakeholder groups including customers, partners, and internal teams
Represent the customer and market perspective in strategic planning discussions, ensuring decisions are grounded in evidence and real-world insight
Leadership & Culture

Mentor and support the development of product managers within the team
Set clear expectations for product management standards, practices, and behaviours
Foster a high-performance team culture that values curiosity, collaboration, customer empathy, and continuous learning
What you'll bring

Knowledge

Deep understanding of data and/or integration technologies, architectures, and platform design principles
Knowledge of cloud platform ecosystems and enterprise-grade infrastructure concepts
Strong understanding of API management principles, integration patterns, and data access methods
Expert knowledge of modern product management methodologies and agile development principles
Strong understanding of SaaS business models, metrics, and commercialisation strategies
Experience

Proven experience as a Senior or Technical Product Manager in a SaaS or platform environment
Demonstrated experience contributing to and executing product strategy and roadmaps aligned with business goals
Extensive experience managing technical products through the full lifecycle from discovery to commercialisation
Experience building or scaling enterprise-grade data or integration platforms
Experience with API management and integration orchestration at enterprise scale
Experience mentoring product managers or demonstrable readiness to take on that responsibility
Desirable

Enterprise data platform architectures and modern analytical database technologies
Business intelligence and self-service analytics concepts
Payroll, HR technology, or fintech business processes and data requirements
Data mesh, data fabric, or federated data architecture concepts
Understanding of agentic AI use cases and how they apply to data and integration domains
Why Join Us Here at Datacom?

Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You'll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
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Job Details

Category Customer Care Executive
Location Wellington
Posted 2026-07-07 13:26:03
Type Remote / WFH
Status Active

Posted By

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