Logistics Supervisor

TITLE: Logistics Supervisor DEPARTMENT: Logistics REPORTS TO: Logistics Manager About the Role

As a Logistics Supervisor, you will be responsible for overseeing all direct-to-consumer delivery operations in (Seattle) and the surrounding areas. Reporting to the Logistics Manager, you will lead a team of logistics coordinators, dispatchers, associates, and delivery drivers, ensuring that our customers receive their orders efficiently and accurately. You will be the final touchpoint between our team and the customer, making your leadership crucial to delivering a seamless experience. In this role, you will collaborate with managers to oversee daily logistics functions, ensure compliance with safety standards, and maintain accurate operational data to drive team success.

How You’ll Make a Difference

Your contributions as a Logistics Supervisor will be pivotal in ensuring smooth and efficient delivery operations. Key responsibilities include:

Collaborating with managers to oversee team scheduling, time tracking, and ensuring that all spreadsheets are kept up to date with accurate information.
Monitoring delivery driver performance and attendance, conducting evaluations, and identifying training opportunities to improve productivity, KPIs, and attendance.
Maintaining and implementing SOPs and policies across teams, ensuring they are followed diligently.
Ensuring all routes are dispatched on time, communicating when all routes are out or if any are delayed, and promptly reporting delays to the customer service team.
Proactively identifying and addressing equipment or team needs, collaborating with management to implement rapid solutions.
Maintaining and monitoring accurate data across departmental databases, including Google Suite and fleet tracking software.
Processing and tracking driver hours, drops, reimbursements, and report cards to ensure efficiency.
Attending regular safety meetings, keeping up to date with policy changes, and ensuring OSHA compliance is adhered to at all times by your staff.