Job Description
The HRIS Administrator serves as the UKG HRIS system technical subject matter expert (SME) and UKG Systems Administrator. As the technical point of contact for the UKG HRIS system, this role will provide UKG security, application, configuration, testing of system changes, new product releases, and reporting support to the team. This role will also participate in creating, documenting, and maintaining processes to ensure data integrity, and will provide end user support for assistance, training, and troubleshooting to the HR and payroll team users. Participation in other HRIS projects as assigned.
System Administration
• As UKG HRIS Technical SME, provides technical support and ongoing maintenance for HRIS system including but not limited to Configuration, Security, and file/data transfers.
• Serve as Technical Point of Contact for designated UKG HRIS products. Assists SME’s, payroll, and HRIS team with maintaining data integrity, report writing and testing of configuration changes.
• Research, troubleshoot and resolve system, integration and interface issues and unexpected results. Work with internal teams and escalate identified issues as appropriate to MIS(IT), HR, Payroll or outside vendor
• Recommend system design and configuration changes. Build, test, and implement changes in collaboration with HRIS team, payroll, MIS (IT) and/or outside vendor.
• Participate in HR and payroll projects involving future HRIS product implementations, new functionality, process improvement and related administration.
• Support additional product implementations, UKG releases, and other technical projects as assigned.
• Works with SME’s to produce and review audit reports to confirm accuracy and integrity of all data
• Analyze reporting needs and develop Business Intelligence reports within UKG for internal customers.
Projects/Process Improvement
• Participate in HRIS and payroll related projects to streamline and improve efficiency and effectiveness. Communicate any changes to other areas within HR/Payroll.
• Develop and maintain SME procedures, guidelines and documentation
• Work closely with the Director, HR Transformation & the Director, HRIS Projects, and payroll and provides additional support as needed.
Minimum Required Qualifications
BA/BS in Computer Science or related field
• 3+ years HRIS systems administration experience, preferably with UKG Pro products and Work Force Management
• Ability to translate functional business requirements into technical specifications
• Experience creating and maintaining end-user documentation
• Experience managing HRIS system security, preferably UKG
• Ability to handle confidential information in a responsible and accurate manner
Additional Desired Qualifications
• Strong proficiency with Microsoft Office Suite, including Word, Excel, Power Point, Teams.
• Experience with pivot and lookup tables, as well as database and reporting writing experience Basic SQL knowledge
• Ability to handle and prioritize multiple, competing assignments in a dynamic environment, with the ability to be extremely flexible and adaptable
• Demonstrated ability to effectively communicate in English with fluency both verbal & written.
• Must be detail oriented and a self-starter, comfortable taking initiative
Physical Demands And Working Environment
• Prolonged periods of sitting at a desk and working on a computer
