Insurance Australia Group

Executive Support Specialist

Sydney, New South Wales, Australia Customer Care Executive Posted 6-Jul-2026
Actively Hiring Remote / WFH Full Time
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Job at a Glance

Category
Customer Care Executive
Location
Sydney, New South Wales, Australia
Job Type
Remote / WFH
Company
Insurance Australia Group
Status
Open & Active

Job Description

Job type

Full-time
 
Location
Sydney NSW
 
Benefits
Pulled from the full job description
Health insurance
Annual leave
Insurance services
Work from home
 
Full job description
At IAG, were ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

Were looking for an Executive Support Specialist to provide high-level support to three senior leaders in a fast-paced environment. In this role, youll anticipate needs, manage critical stakeholder relationships and operate with confidentiality and autonomy. Youll be part of a supportive, collaborative team that values inclusivity, good culture and a sense of fun, while delivering exceptional support to senior leaders. If youre adaptable, tech-savvy and passionate about staying one step ahead, this is your opportunity to make a real difference. This is a max-term full-time role based in Gadigal Country (Darling Park 2, Sydney), due to parental leave.

What You'll Do Manage calendars, inboxes and scheduling for multiple Executive Managers across different locations Prepare high-quality executive presentations and documentation Coordinate recruitment activities and cultural initiatives within the leadership team Drive continuous improvement and contribute to a collaborative, high-performing executive support community Proactively anticipate managers needs, offering support for ad hoc tasks before being asked

What You'll Bring Strong time management skills and the ability to thrive in a fast-paced, dynamic environment Exceptional communication and interpersonal skills to build trust and maintain transparency Advanced proficiency in Microsoft Office (PowerPoint, Word) for creating executive-level documents and presentations A proactive mindset with the confidence to anticipate needs, offer support and hold boundaries effectively Flexibility and adaptability to manage competing priorities and changing demands with ease Ability to work autonomously and use initiative to drive success

What We Offer Boosted superannuation with 13% as standard. 20 days annual leave + 5 days MyLeave (extra leave for whats important to you). Work from home and many more flexibility options with myFlex. Up to 50% off personal insurance, including home and motor insurance. Partner discounts on private health insurance, tech& appliances, and many more. Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.employment type eligibility criteria apply

Applications close: Thursday 15 January 2026 11:59PM AEDTWhile our team takes a well-deserved break, we encourage you to apply for the positions we have advertised. Please note that the Talent Acquisition process will resume in the new year. Your applications are important to us, and we appreciate your patience.

Adjustments and SupportIf you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation.

More About Us
As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. Thats not just words. Its our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.
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Job Details

Category Customer Care Executive
Location Sydney
Posted 2026-07-06 10:36:02
Type Remote / WFH
Status Active

Posted By

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