Sapwood Ventures Pvt. Ltd

Executive | Inside Sales

Noida, Uttar Pradesh, India Customer Care Executive Posted 9-Jul-2026
Actively Hiring Remote / WFH Full Time
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Job at a Glance

Category
Customer Care Executive
Location
Noida, Uttar Pradesh, India
Job Type
Remote / WFH
Company
Sapwood Ventures Pvt. Ltd
Status
Open & Active

Job Description

Job Description

Work Location: Noida

Work Experience: 0-2 Years

Type: Full-Time

Qualification: BBA or MBA (Marketing)

Requirement: Female Candidates

Position Overview
• We are looking for an enthusiastic Outreach Specialist to contribute in generating sales for our company. You will be responsible for generating Leads, Demonstration of the Product, negotiating with prospective Clients and closing deals over the phone or visit onsite across North India and maintain good customer relationships. An effective Outreach Specialist must be an excellent communicator and have superior people skills.
• They must be comfortable presenting products and services in person (Onsite) or over Video Calls as well as dealing with complaints and doubts. The Goal is to help the company grow by bringing in customers and developing business.

Roles & Responsibilities
• Contact potential or existing customers to inform them about the product or service
• Cold call or reach out to leads through various channels to create sales opportunities
• Answer basic level questions about products or the company
• Ask questions to understand customer requirements and negotiate pricing based on inputs by sales head and close deals
• Maintain customer information and progress in the CRM
• Take and process orders in an accurate manner
• Maintain sales pipeline with accuracy
• Handle grievances to preserve the company's reputation
• Keep records of calls, visits and sales and note useful information
• Understand our ideal customers and how they relate to our products
• Create and maintain positive client relationships to build business and enable year on year subscription renewal

Required Skills Set
• Excellent written and verbal communication skills especially English
• Have a flair for selling and building relationships with individuals and organizations
• Excellent persuasion skills, ability to spot opportunities and go after them with gusto
• Ability to work independently without supervision
• Keen sense of using the internet and telephone as a medium to connect with customers
• Patience and the ability to tactfully handle customer negotiations
• Dedication to providing great customer service

Required Resources

Would be required to maintain a smart cell phone, and good internet connectivity.

Working Days

6 Days (1 Roster Week Off)

Note
• Looking for immediate joiners.

Skills
• CRM
• Good Communication Skills
• Have a flair for selling
• Maintain sales pipeline with accuracy
• Build relationships with individuals and organizations
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Job Details

Category Customer Care Executive
Location Noida
Posted 2026-07-09 08:52:01
Type Remote / WFH
Status Active

Posted By

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