TITLE- Data and IT Specialist Staff
JOB SUMMARY:
A dedicated Data Integration Specialist will ensure the seamless operation of our data integration processes and will be a member of the E-Solutions team. The E-Solutions team is a forward-thinking department that leverages third-party integration providers to design and implement IT integrations. The team is also responsible for the client visibility experience and managing systems to streamline operational processes.
DUTIES & RESPONSIBILITIES
Data Monitoring
· Monitor data status messages to ensure accurate and timely data integration messaging.
· Identify and troubleshoot data integration issues.
· Recommend and implement fixes in collaboration with UNIQUE/agent staff.
· Develop and host integration process training to UNIQUE /agent staff.
· Be the escalation point for the team members regarding integration issues.
· Recommend and implement fixes in collaboration with third-party integration providers.
· Maintain documentation of data integration training, processes and issues.
Testing and Validation
· Develop test plans to verify integration functionality and data integrity.
· Assist in the testing and validation of integration projects, ensuring they meet functional and performance requirements.
· Provide technical guidance and support to team members as needed.
· Work closely with project managers, developers, and other IT specialists to support integration initiatives.
Support and Collaboration
· Participate in meetings to discuss project status, issues, and solutions. As meetings involve global partners, meeting times may be outside normal local business hours.
· Establish efficient cross-functional working relationships with all business units.
· Actively manage and monitor relationships with key vendors and their performance.
· Other tasks as needed to ensure smooth and prompt shipping and customer service experience.
QUALIFICATIONS
· A degree in computer science, Information Technology, or related work experience.
· Proven experience in logistics data integration and troubleshooting.
· Excellent problem-solving skills and attention to detail.
· Strong communication skills, both written and verbal.
· Ability to work collaboratively with third-party providers and internal teams.
· Cargowise Experience.
To Apply:
Please submit your resume at
[email protected]. Please use "Data and IT Specialist" as the subject line.
Unique Logistics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
