Customer Support Executive

Job description-Customer support executive

Location: Jaipur, Rajasthan (on-site)

Roles and Responsibilities:
• Amazon Seller Account Management
• Advertisement creation in the Amazon seller portal
• Deal and Promotion creation in the Amazon portal
• Business Report Analytics in the Amazon seller portal
• Profit and loss calculation for the Amazon portal
• Strong customer relationship management in calls, emails, and WhatsApp
• Consulting with clients to determine their advertising needs and preferences.
• Discussing ideas and advertising strategies with clients and assisting them in developing advertising campaigns.
• Liaising with clients to organize promotional events that fit in with the goals of the marketing campaign.

Requirements:
• Graduate degree in Business Administration, BA, BCOM, BCA, BSE or Any graduate.
• Experience- 0 to 1 year of experience in any field.
• Strong analytical and problem-solving skills
• Excellent communication and presentation skills
• Proficient in data analysis and visualization tools such as Microsoft Excel, CRM, Call, Email, WhatsApp
• Located in or willing to relocate to Jaipur
• Superb creative, analytical, and problem-solving abilities.
• The ability to cope with pressure and keep to tight deadlines