Customer Care Executive

1. Handle incoming customer inquiries through various communication channels (phone, email, chat)

2. Provide accurate and timely information to customers regarding their inquiries or concerns

3. Resolve customer complaints and escalate complex issues to the appropriate departments

4. Maintain a high level of professionalism and empathy while interacting with customers

5. Document customer interactions and update relevant information in the database

6. Collaborate with team members to improve overall customer satisfaction

Job Types: Full-time, Permanent, Fresher, Internship

Pay: ₹+,143.66 - ₹31,708.65 per month

Benefits:

Paid sick time
Paid time off
Provident Fund
Schedule:

Day shift
Evening shift
Monday to Friday
Morning shift
Night shift
Rotational shift
UK shift
US shift
Weekend availability
Supplemental pay types:

Performance bonus
Shift allowance
Yearly bonus
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

Technical support: 1 year (Required)
total work: 1 year (Required)
Customer service: 1 year (Required)
Language:

Hindi (Preferred)
English (Preferred)
Work Location: In person

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