CSE |Customer Support Executive

Details:

Title: Customer Support Executive

Location: Malad West (10 minutes’ walk from station)

Timings – 10-7 ( 6 days working )

Key Responsibility Area:

· Explaining the parents about the Products.

· Clear doubts or queries raised.

· Make sure the child is responding positively to the products.

· Build Sustainable relationships and trust with customer accounts through open and interactive communication.

· Provide accurate, valid and complete information by using the rights methods.

· Keep records of customer interactions and process customer accounts.

· Ability to multi-tasks, prioritize and manage time effectively.

Qualifications:

ü Minimum Education – Graduation/HSC Passed

ü Good Listening Skills.

ü Excellent communication and interpersonal skills, with the ability to connect with parents on an emotional level.

ü Preferences given to candidate who can speak Tamil, Telugu, or Kannada effectively communicate with parents and create a more personalized experience.

ü Empathy and patience in handling sensitive situations and conversations.

Company Details –

Hungry Brain: Early Brain Development Program

Founded in the year 2014 Hungry Brain is a dedicated parenting partner offering holistic brain development solutions for children. With over 20 years of experience, Hungry Brain specializes in sensory stimulation for newborns, early thinking stimulation for infants, and life skill development for toddlers. The program aims to support parents in understanding and implementing effective ways to teach their babies at home, recognizing the unique learning methods of infants. Hungry Brain helps parents give their children the best start in life by nurturing their innate curiosity and love for learning.

Please visit https://hungrybrain.in/ for more information.

Facebook : www.facebook.com/hungrybrain.in

YouTube : https://goo.gl/8xxwWL

LinkedIn : https://www.linkedin.com/company/hungry-brain/

Thanks & Regards,

Meena K

72088+8203

Job Type: Full-time

Pay: Up to ₹240,000.00 per year

Benefits:

Provident Fund
Schedule:

Day shift
Supplemental pay types:

Performance bonus
Language:

English (Required)
Work Location: In person