Call Center Sales Manager

Salary: Upto 10 LPA

Work Timings: 10 AM to 7 PM

Work Days: 6 days a week

Company Description

Placemint is dedicated to redefining opportunities for underprivileged youth in India by bridging the gap between talent and opportunity. The organization offers transformative programs that provide technical training, soft skills development, and career guidance to empower students for success in the private sector. With a goal to impact over 50,000 lives in five years, Placemint is committed to creating a more inclusive and skilled workforce for the future.

Role Description

This is a full-time on-site role for a Call Center Sales Manager at Placemint in Bengaluru. The Call Center Sales Manager will be responsible for overseeing customer satisfaction, team management, customer service, team leadership, and contact center operations on a day-to-day basis.

Qualifications
• Customer Satisfaction, Customer Service, and Contact Centers skills
• Team Management and Team Leadership skills
• Experience in leading and motivating teams
• Strong communication and interpersonal abilities
• Problem-solving and conflict resolution skills
• Prior experience in call center operations is a plus
• Bachelor's degree in Business Administration or related field