Viewing Assistant

Full job description
We’re looking for an enthusiastic Viewing Assistant to join our busy Residential Lettings team in Marylebone.

This role will support the smooth running of the office during the summer months, Monday to Friday. It’s a fantastic opportunity for a graduate or anyone eager to gain first hand experience in the lettings industry.

No prior experience necessary — just a passion for property and meeting new people!

Main duties:

Respond to emails and referring any questions/offers to the residential team
Answering the telephone and dealing with queries, arranging viewings etc.
Signing out keys to contractors and other agents and ensuring their safe return to office
Responsible for shutting down computers and other equipment at the end of the day.
Locking up and leaving the office secure
Carrying out some administrative duties as required
Carrying out viewings
Assisting the team with gathering offers on the properties
Calling applicants and landlords on our database
Letter dropping flyers

This job description is not exhaustive, and the jobholder may be required to undertake additional duties from time to time to ensure the smooth running of the department.

What will it take to be successful?

To be successful in this role, you’ll have strong customer service skills and a keen interest in the Residential sales and lettings. You’ll also have great written and verbal communication skills, good administrative and organisational skills and the ability to work well under pressure. You’ll be a strong team player with good interpersonal skills, IT literate and comfortable working with databases and relevant software. Good knowledge of the local area is preferred. Experience of working with a sales and lettings agency will be beneficial.

Hours
Contract type
Zero Hours
Location
Marylebone
Why choose us?

We offer a highly competitive rewards package including group pension, flexible benefits, referral schemes and generous annual leave.

As an equal opportunity employer, we are dedicated to driving diversity and inclusion in the workplace. Learning and development is important to us; we encourage everyone to continue developing to optimise their performance and fulfil their potential. We have an agile flexible working policy; many of our team work flexibly, we would be happy to talk to you about how this could work for you. We enjoy what we do, and we do it well, which is why 80% of our business comes from repeat clients.

About us:

Since 1855, Carter Jonas has grown to be one of the largest and most respected property consultancies in the UK with a network of 34 offices across England and Wales, employing more than 1,000 partners and employees.

Our tailored service and Simply Better Advice have enabled us to forge lasting, intelligent and trusting partnerships with our clients. These long-standing relationships are our most important and most closely protected asset. From private landowners to local authorities, pension funds to farmers – our universe of client experience is among the most varied in UK property.

We employ the very best people. We are a place where people want to work, and our culture is both collaborative and business minded. We have experts in every field who deliver long term advice that enhances our clients’ future prosperity.

Ahead of the curve, we are pioneering in the use of technology within the property industry, making Carter Jonas a hugely exciting place to work.

Our values:

Approachable – We treat every relationship with respect, integrity, and warmth
Effective – We do what we say we will, we do it well and we are accountable
Ambitious – We are ambitious for our clients and for our firm

We look to recruit individuals who represent our core values, but who can also demonstrate the six Carter Jonas competencies that are the foundation of our career pathways. These competencies will aide their personal development in the business, and comprise of:

Communication - Ensures effective, clear, and relevant communications in support of business objectives
People - Demonstrates leadership in conduct and effectively manages and develops people to optimise performance through others
Business Development & Client Care - Ensures effective communication to facilitate excellent client care and collaboration and pursuing opportunities for increased business and profit mindful of the Firm’s heritage and values
Use of Technology - Modern, Agile, Digital Employee
Teamwork - Recognises the importance of working with others, to collaborate and co-operate to achieve business
Personal Effectiveness & Productivity - Engage, promote, and adhere to compliance requirements including all internal processes and procedures which manage risk and enhance productivity.