user support technician

Education
College/CEGEP
Tasks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Work conditions and physical capabilities
Fast-paced environment
Repetitive tasks
Attention to detail
Personal suitability
Client focus
Organized
Team player
Employment terms options
Evening
Experience
1 year to less than 2 years
Employment terms options
Day
Weekend
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 35 hours per week