Teller

Job Description

Job Title – Teller

Business Unit - Retail Banking

Job Purpose :

The role entails managing all cash and customer transactions for the branch. The role bearer would be responsible for managing the transaction counter at the designated branch.

Roles & Responsibilities:
• Custodian of the branch vault and manage the vault limits
• Supervise all cash and non-cash transactions like DD/MC, fund transfer etc.
• Updating the key registers regularly
• Review branch reports like end of day (EOD) cash position report, Instruments issued etc.
• Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable, reconciliation and maintenance of suspense accounts register as per the required format
• Resolution of customer queries/complaints in a timely manner
• Perform audit and ensure compliance to internal and external regulations and guidelines
• Provide best in-class customer service to become their banking partner of choice

Educational Qualifications:

Graduate - Any

Post Graduate - Any