Technical Writer

About MAXVAL: MAXVAL started as an IP services company in 2004 with a focus on efficiency cost-effectiveness and continuous improvement through metrics-based processes. We have developed many internal applications to increase quality and efficiency. Our systems grew sophisticated we have productized them and offered them to clients. Today MAXVAL serves over 600 clients with industry leading products and services.

We do the right things innovate ceaselessly to achieve customer success employee success.

Responsibilities:

Develop maintain high-quality technical documentation: user manuals installation/configuration docs SOPs release notes FAQs knowledge-base articles.
Update legacy documents to meet Technical Writing standards.
Collaborate closely with developers product managers QA support teams SMEs to gather accurate current technical content.
Participate in Agile/Scrum ceremonies to align documentation with development cycles.
Organize information using structured or topic-based authoring adhering to style compliance standards.
Conduct peer reviews SME reviews ensuring consistency accuracy quality across documentation sets.
Manage documentation repositories via CMS version control systems enforcing robust versioning standards.
Provide editorial mentoring support to junior writers content contributors.
Required Skills Experience:

5-9 years in technical writing within software/technology domains.
Proficiency with one of the authoring tools such as MadCap Flare Adobe FrameMaker Help Authoring Tools like RoboHelp HelpSmith.
Exposure to the Salesforce domain is an added advantage.
Experience with Agile/Scrum methodologies synchronization of documentation with sprint plans.
Experience in structured (DITA/XML) or topic-based authoring approaches.
Proficient in version control systems collaborative platforms.
Strong interpersonal skills to interview interact effectively with SMEs cross-functional teams.
Ability to prioritize manage multiple documentation projects fast-paced evolving environments.
Experience in video creation is an added advantage.
Content/marketing content experience is an added advantage.
Education:

Bachelor's degree in English Technical Communication Computer Science Engineering related field.
Excellent written verbal communication skills meticulous eye for clarity grammar structure style.