SRP Client Support Officer

Overview
Work type: Full time

Salary: $7+,122 - $+6,073

Grade: VPSG3

Occupation: Customer Service/Call Centre

Location: CBD

Reference: VG/DE/FPIS/20001+88

The Customer Support Officer supports the delivery of a service support function. The role sits within the Schools Finance and Resources Branch within the Finance Services Division. The key purpose of the role is to provide responsive and quality customer support to Victorian government schools and internal stakeholders with management of the Student Resource Package (SRP), employee charging and leave issues, support with the SRP Planner and reconciliation of the SRP.

For more details regarding this position please see attached position descriptions.

The Department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page

Applicants requiring adjustments can contact the nominated contact person

Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au.


Applications close Friday 27 June 2026 at 11.5+PM

Posted 13 June 2026