Social Services Case Aide

General Description
BSS26WN006


Under general supervision, worker performs work at full performance level providing a variety of
health and human service program activities in a helper capacity. Work involves extensive client
contact. Worker often performs work independently under the direction of and in consultation with a
professional staff member. Certain areas of assignment may include specific training prior to or
within a specific period of time after employment. Work requires the use of an automobile for travel.
Worker may be required to deal with situations which are potentially dangerous to client and worker.
Other duties include data entry in facts computer system, setup and record multi-disciplinary
treatment meetings, setup multi-disciplinary treatment meetings, setup appointments with
appropriate medical personnel, including physical and mental health. Mandatory overtime may be.
required for this position.

County(ies) of work: Wayne
Position Number(s): 0511P06032
Example of Duties and Responsibilities
These positions provide support in a variety of social services activities in an assist role. Work entails extensive client engagement, requiring the adept handling of responsibilities independently and in consultation with professionals. Specific areas of assignment may necessitate specialized training. Primary responsibilities may include assisting adult and child/youth services staff by facilitating client transportation, overseeing visits, managing documentation, providing client oversight, and/or providing essential clerical support. These positions work independently and collaboratively under the guidance of professional staff. These positions may deal with and address potentially sensitive situations that are potentially dangerous to both client and worker. The use of a personal vehicle for local travel and mandatory overtime may be required. Perform related work as required.


Minimum Qualifications
Education:

High school diploma or the equivalent.

Experience:

None.

Special Requirements:

Valid driver’s license.

About the Organization
The Bureau for Social Services champions the security, permanence, and welfare of children and vulnerable adults, empowering individuals and strengthening families. Formerly the Bureau for Children and Families, the Bureau for Social Services operates under the West Virginia Department of Human Services, serving children, adolescents, and vulnerable adults facing abuse, neglect, or financial exploitation. Equipped with extensive training to handle delicate situations with compassion and dignity, these workers contribute to the advancement of a vibrant and healthy West Virginia by facilitating access to crucial healthcare, essential social services and benefits, and fostering safe, supportive, and healthy environments. Through this hard work, at risk populations can begin to thrive within the community.