Senior Receptionist

About Us: Health on Henley is a new and dynamic GP and Nurse Practitioner-led medical clinic dedicated to providing exceptional healthcare services to our community. We are currently seeking an experienced and enthusiastic Medical Receptionist to join our team and be the welcoming face of our clinic.

About the Role: As our Senior Medical Receptionist, your primary responsibility will be to provide outstanding front desk support to our patients. You will be the first point of contact for patients, visitors, and healthcare professionals, ensuring a warm and efficient experience for everyone who enters our clinic.

Key Responsibilities:

Manage patient billings and process payments.
Organise and manage patient appointments efficiently.
Maintain accurate patient records and ensure data confidentiality.
Handle enquiries via phone, email, and in person.
Manage administrative tasks to support the smooth running of the clinic.
Facilitate effective communication between patients and healthcare professionals.
What We’re Looking For: We are seeking candidates with a strong background in medical reception and a passion for delivering exceptional patient care. Experience with Best Practice software is essential. Your professionalism, empathy, and organisational skills will be crucial in helping us maintain a high standard of service.

Work Hours: We welcome applications from individuals interested in full-time, part-time, or casual positions.

Why Join Us?

Be part of a new and growing clinic committed to quality healthcare.
Work in a supportive and friendly environment.
Opportunity for career development within our practice.
How to Apply: If you’re ready to make a difference and be part of an innovative medical practice, we’d love to hear from you! Please submit your resume and a cover letter outlining your suitability for this role.