Job Description
Lead enterprise-wide reporting initiatives
• Lead consultant for enterprise, segment and functional reporting efforts
• Transform business processes by working across teams and functions to extract insights
• Defineenterprisereporting standards, best practices and approved reporting techniques
• Consult and partner with leadership to develop sound training, test, communication and change management plans
• Organize and lead design, code & process review sessions to ensure compliance with established standards, policies, and performance guidelines
• Manage reporting requirements collection; construct the conceptual model and design data flow processes
• Develop technical architectures and prototypes forinitiatives through coordination with enterprise architect teams
• Partner with technical teams to troubleshoot technical and performance issues in the big data ecosystem
• Direct all communication of design and data architecture to development teams
• Organize and lead design reviews with stakeholders to ensure business needs are met
• Partner withdevelopment teamsto bring cross-functional synergies into delivery
Client Relationship Management
• Develop the technology and capability roadmap with senior business leaders
• Lead organizational skills development programs
• Manage the creation and alignment of client Service Level Agreements
• Partner with Solutions Development to bring new scalable solutions to business functions
• Coordinate triage efforts, resolve client issues and system improvements
• Responsible for achieving Service Excellence goals
• Reconcile all project work, feedback and identified opportunities with clients
Business Development & Operations
• Evaluate, implement and oversee business deployment of emergingreportingtech
• Develop and ensure documentation of reporting best practices
• Manage project prioritization sessions with IT and Solutions partners
• Achieve annual growth and service quality objectives
• Identify and lead improvement opportunities and risk mitigation efforts
• Partner with IT to be a business advocate for tools and data needs
Required Skills:
• Experience working directly and consulting with business clients to design a solution
• Experience with tools and concepts related to data and analytics, such as dimensional modeling, ETL, reporting tools, data governance, data warehousing, structured and unstructured data
• Tableau,Alteryx,Power BI, Business Objects, VBAor Cloud analyticsexperience
• Experience with design and implementation of ETL/ELT/Streaming processes
• Database development experience usingHadoop,Oracle, SQL Server, SAP BW or SAP HANA
• Ability to research, plan, organize, lead, and implement new processes or technology
• Experience creating dashboards using Tableau or other similar visualization tools (PowerBI, Microstrategy, R Shiny, QlickSense, Business Objects, etc)
Preferred Skills:
• Deep understanding of user experience (UX), design and customer service principles
• Thought-driven leadershipto successfully deliver scalable business solutions
• Excellent communicator can articulate the pros and cons of various technologies, platforms and architectural options
• Demonstrates strong delegation and prioritization skills
• Consultant mindset able to challenge with courage and influence upwards and with peers
• Builds effective global and virtual teams, develops people to achieve their potential
• Takes the initiative to do the right thing doesnt walk past a problem
• Motivator willing to push themselves and the team towards success
• Agile learner has passion and curiosity to learn new things and understand the why
