Job Description
ACESGroup; Where People, Safety, and Technology Connect.
At ACESGroup, we have always been a leader in combining operational expertise with cutting-edge technology. Our point of difference is clear: we do not just use technology: we build it.
Across every division, from frontline operations to corporate services, our bespoke software tools are transforming how we work, improving safety, efficiency, and decision-making in real time.
Our technology is not solely for internal use; it is proven, commercial-grade innovation trusted by clients and organisations across Australia and internationally.
ACESGroup is not a guard supply company with technology in the background, we are a technology innovation company with a high-tech guarding division.
We are shaping the future of the security industry by integrating people, systems, and smart technology to deliver safer, more connected environments.
At ACESGroup, innovation is part of how we speak, teach, and operate, and we are seeking team members who wish to develop and grow with us.
About the Roles
We are looking for professionals who can take charge of complex situations, lead security teams, and ensure the safe and efficient operation of the site. You will operate in a fast-paced environment with modern security systems, strong stakeholder engagement, and a diverse public interface.
Positions available:
Control Room Operator – advanced CCTV, access control, emergency response coordination
Security Supervisor – team leadership, incident management, contractor oversight
Additional support roles: Rover/Foot Patrol, Loading Dock Officer, Ranger/Precinct Patrol
Key Responsibilities
Control Room Operators
Monitor and manage CCTV, access control, alarms, and site-wide digital platforms
Coordinate responses to incidents, hazards, and emergencies
Maintain real-time situational awareness and communicate clearly with field teams
Generate digital reports, escalate issues, and support client briefings
Security Supervisors
Lead and support onsite teams across patrol, loading dock, ranger, and customer-facing functions
Drive operational standards, professional presentation, and service delivery
Manage incidents, liaise with stakeholders, and ensure compliance with site procedures
Prepare detailed reports, oversee contractor access, and ensure WHS compliance
All roles
Deliver outstanding customer service and maintain a strong safety and security presence
Assist visitors, traders, contractors, and stakeholders with professionalism
Use ACESGroup’s smart technology platforms for reporting, analytics, and operational management
Essential Criteria
NSW Security Licence (1A)
RSA (current)
First Aid & CPR (current)
Strong communication (written and verbal)
Proven experience in a security leadership or control room environment (highly regarded)
High personal presentation and professional conduct
Ability to work rotating 24/7 rosters
Reliability, situational awareness, and sound decision-making
Ability to pass an LLND assessment
Additional licences/tickets (or willingness to obtain):
SEINS
Traffic Control / Implement TMP
White Card
Fire Warden
Working With Children Check
ACESGroup can support successful candidates in obtaining any required qualifications through our internal RTO.
What ACESGroup Offers
Work at one of Sydney’s most iconic and high-profile precincts
Paid breaks + supplied uniform
Supportive leadership and strong team culture
Clear pathways for advancement into Supervisor, Control Room, or Technology roles
Ongoing professional development through our internal RTO, including: SEINS, Traffic/Operational certification, Diploma in Security Technology (launching mid-2026)
Exposure to advanced security technologies including AI-assisted reporting and vision analytics for safety
Opportunities across a growing national company with roles in events, venues, and critical infrastructure
Convenient central location with excellent transport access
About Us
For more than 40 years, ACESGroup has been at the forefront of security innovation, combining operational excellence with in-house developed technology to set new standards in safety, service, and performance.
We are a leading national provider of integrated security services, protecting a diverse portfolio of public and private facilities. Our personnel keep communities safe across commercial buildings, public precincts, aviation facilities, education institutes, parklands, technology precincts, and major sporting and entertainment venues.
Our technology-first approach ensures every team member is supported by intelligent systems that simplify reporting, enhance communication, and strengthen safety outcomes.
At ACESGroup, we do not just offer jobs: we build long-term careers within a company that is redefining what security looks like in a digital world.
How to Apply
If you are ready to join a progressive and forward-thinking team within a company that truly values your contribution, please click APPLY NOW! You can also get in touch for a confidential chat with our Recruitment Team on (02) 9699 7711 for a confidential discussion.
All candidates who reach the interview stage must pass a LLND (Language, Literacy, Numeracy and Digital) test before the interview can commence.
ACESGroup is the 2026 and 2026 recipient of the Australian Security Industry Awards for Excellence in Gender Diversity.
We are an equal opportunity employer, committed to workforce inclusion and diversity. Successful applicants will be subject to relevant background, police, medical, and reference checks.
ACESGroup does not accept referrals from recruitment agencies.
ABN: 16 002 990 794 | ACN: 002 990 794 | M/L: 404776913 | ASIAL Member: 003749 | RTO: 90024 | VIC: PSBL 813-398-30S
Australian Concert and Entertainment Security Pty Limited, trading as ACESGroup, Affirm Training, Alleviate Event Administration and Logistics, Event Force, Avert Risk Management, Assure Safety Services, Secured and Secure Domain.
Job Type: Full-time
Pay: From $36.00 per hour
Work Location: In person
