Sales Operator

Job Title: Sales Operator

To build and maintain relationships with customers, manage day-to-day operations, and ensure agreed service levels and financial targets are met.

About the Role:

We are seeking a motivated and organized Sales Operator to join our team. You will be responsible for proactively dealing with situations, problem-solving, and providing excellent customer service.

Key Responsibilities:

Manage a portfolio of customers, ensuring timely updates and communication through phone or email.
Work with internal stakeholders to obtain delivery status updates.
Communicate customer information to prepare quotes and process consignments.
Provide various quotes to customers to best service their requirements.
Manage credit limits, payments, and debt recovery.
Ensure commodity codes and invoices are correct and processed.
Rectify problematic tasks in a timely manner.
Be proactive in engaging with existing customers to generate income.
Respond to customer concerns within the required turnaround time.
What We Offer:

A competitive salary package.
25 days annual leave.
The Europa Rewards Scheme (offers/discounts on latest technology, vouchers, gym membership etc).
The opportunity to develop and progress within a global organisation.
A fantastic working culture promoting work-life balance.
Collaboration with a talented team who value work ethic and camaraderie.
Contributory company pension scheme.
Enhanced Maternity/Paternity & Adoption pay.
Death in Service.
Additional holiday scheme.
Employee Wellbeing Programme.
Laptop.
Company events.
Estimated Salary: £40,000 - £50,000 per annum