Sales Assistant

The Role at Greet Vape
We are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate.

About Us
At Greet Vape, we pride ourselves on creating a dynamic and supportive work environment that fosters growth and collaboration. Our team is passionate about delivering exceptional customer experiences and providing top-notch products and services.

Your Responsibilities
Provide outstanding customer service by greeting and assisting customers in a friendly and professional manner.
Educate customers on vape products, including e-liquids, devices, and accessories, to help them make informed purchasing decisions.
Process transactions accurately and efficiently using our point-of-sale (POS) system.
Maintain a clean and organized store environment, including restocking shelves and ensuring product displays are visually appealing.
Perform routine inventory checks and assist with inventory management tasks as needed.
Work collaboratively with team members to achieve sales targets and ensure overall customer satisfaction.
Handle customer inquiries, feedback, and complaints professionally and escalate issues to relevant line manager when necessary.
Ideal Profile
At least 2 years of prior experience in retail or customer service experience, preferably in the vape industry.
Strong communication and interpersonal skills with a customer-focused approach.
Must be at least 18 years of age.
Minimum Education GCSE
Basic knowledge of vape products, including e-liquids, devices, and accessories, with an understanding of the UK market (this will be an added advantage).
Ability to multitask in a fast-paced environment while maintaining attention to detail.
Proficiency in using POS systems and basic computer skills.
Flexible availability, including evenings, weekends, and holidays.
Familiarity with UK regulations and compliance requirements related to vaping products.
Positive attitude, willingness to learn, and a team player mentality.
What's on Offer?
A competitive salary of £25,000 - £30,000 per annum, depending on experience.
A generous staff discount of up to 20% on our products.
A 10% discount for friends and family.
Comprehensive training programs, including our highly successful 6-week Starter Training Program.
Ongoing support and development opportunities.
A positive and supportive work environment.
The chance to work alongside best-in-class talent.