Relationship Manager | Branch Banking |Location Jalandhar

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Relationship Manager - Branch Banking (L.

MFT8416

Retail BankingCity - Jalandhar

Posted On

08 May 2026

Required Experience

4 - 7 Years

Basic Section

No. Of Openings

2

Grade

NA1

Designation

Others

Closing Date

31 Mar 2026

Organisational

Organisation

CSB Bank

Organization Unit

Retail & SME (Business And Risk), Operations & IT

Sub Org Unit 1

Retail Banking

Sub Org Unit 2

Retail Branch Banking

Sub Org Unit 3

Retail Branch Banking

Sub Org Unit 4

North Zone

Sub Org Unit 5

Others

Sub Org Unit 6

Others

Branch/Department Code

+13

Branch/Department Name

Zonal Adminstrative Office Northern

Country

India

Geographic Zone

North

State

Punjab

City

Jalandhar

Worksite

City - Jalandhar

Worksite Code

Generic - Jalandhar

Skills

Skill

BUSINESS DEVELOPMENT

CUSTOMER SERVICE

PORTFOLIO MANAGEMENT

SALES

Minimum Qualification

ANY GRADUATION

CERTIFICATION

No data available

Working Language

No data available

Job Description

Job. Purpose: To engage and build up relationship with the priority customers for retention, upsell, cross sell and referrals to achieve overall growth of the portfolio and revenue of the Branch. (Acquire new business for the branch) Functional Responsibilities Engage with the mapped customers for converting the account as the primary account of the customer. and maximizing revenue from the customer Act as a financial facilitator to the customer Ensure activation of alternate channel facilities and other value added services for Relationship Customers Regularly analyze the account transactions, understand needs, and assist to fulfill the banking needs of the customer. Ensure customer retention through constant engagement and personalized services. Be responsible for timely resolution of customer queries and complaints. Source new to bank relationships through referrals and market combing. Upsell and cross-sell TPP for maximizing revenue generation for the Bank,