Hamilton based
Permanent, full time
Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders.
We provide essential hospital, specialist, and community health services across 80+ locations - from large urban centres to rural towns and remote communities.
Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible and innovative care.
About the Role
As the Regional Manager – Waitlist Management you will:
Support district planned care teams, engaging with the Regional Programme Manager – Planned Care, District Planned Care teams, Operational Managers and Clinicians, optimising planned care waitlists for ESPI 2 and ESPI 5.
Guide and support teams to achieve the health targets and will draw on your experience with change management, service improvement and data analytics to lift performance and outcomes
Monitor regional and district waitlist reporting, identify exceptions and co-ordinate responses from the districts, liaising with them to ensure data gathered is of the highest quality and accuracy.
Be the key contact for districts waitlist management supporting them to make improvements and driving performance collaboratively.
About the Team/Service/ Location
This role reports to the Regional Programme Manager - Planned Care and alongside a Project Manager supporting data collection and reporting. Planned Care is a priority area for Health New Zealand with health targets the key metric for performance monitoring. There is a wider team supporting achievement of other health targets, including for Shorter Stays in the Emergency Department and Faster Cancer Treatment. All of these programmes have regional managers reporting to the Regional Programme Director for Health and Specialist Service Priorities.
About you
As the Regional Manager for Waitlist Management it is expected that you will demonstrate the following skills and attributes:
Have a broad knowledge of the health and disability or public service sector and awareness of key health policy directions.
Have experience in leading or managing a team within Outpatient Clinic settings in a District Secondary or Tertiary Hospital
Have experience in setting up new systems and processes to support improved efficiencies, performance and outcomes
Have experience in leading a team and/or motivating staff.A qualification in project management, change management or service improvement would be an advantage
Working for Health New Zealand
Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
How to Apply
To apply please click “apply now.” All applications must be submitted through our online careers' portal by Tuesday, 19 May. If you have any questions about the role, please contact Matt Kelly at
[email protected]
Whilst Health New Zealand is undergoing change, affected employees will be given preference and priority for this position.
