Receptionist – Non-Profit Organization

CLOTH is seeking a compassionate, reliable, well-organized receptionist to handle day-to-day office operations. CLOTH is a multi-service, community development organization dedicated to supporting and empowering the economically disadvantaged residents of NYC’s Washington Heights neighborhood. The receptionist needs to be a self-starter with excellent verbal and written communication skills (both English and Spanish). The ideal candidate must also have the ability to take the lead on effectively managing administrative duties including incoming calls and in person visits by tenants and neighborhood residents. We are looking for an energetic professional who can wear multiple hats and is a proactive problem solver.

Responsibilities and Duties - Office Management (75%)

Greet visitors, answer phone calls – take accurate messages or direct to appropriate office staff.
Be familiar with CLOTH’s and other community social services in order to refer clients and tenants to social and vocational services requested/needed.
Serve as a liaison between non-English speaking tenants and staff.
Assist with event management for Summer Health Festival and Annual Fall Gala.
Apply for City permits as needed for events.
Maintain office equipment in working order, and inventory.
Manage technology related issues by notifying technology consultant and ensuring
problems are resolved.

Arrange access with supers for contractors and subcontractors.
Create reports as requested.
Make photocopies of materials needed for programs and events.
Set up Zoom Calls.
Program Management for Neighborhood Food Pantry (25%)

Order food through Food Bank and Driscoll Foods.
Record and input data on clients served on a monthly basis.
Attend workshops required to maintain grants.
Submit necessary documents for grant funding agreement.
Assist with client registration and appointments.
Skills, Behaviors and Experience Required

Associate degree preferred.
Advanced Proficiency in Microsoft Office Suite.
Experience with supply management.
Excellent written and verbal communication skills in both English and Spanish.
Comfort with fast-paced environment, multi – tasking and changing priorities.
2-5 Years of experience as a receptionist or in an administrative role
Exceptional attention to detail.
Strong problem solving and analytical skills.
Great decision-making skills and ability to work independently.
Team Player with a compassionate, friendly and outgoing personality.
Reliable and trustworthy.
Takes initiative.
Job Type: Full-time

Pay: $32,760.00 per year

Benefits:

Health insurance
Paid time off
Work Location: In person