Receptionist

Job Summary:

The Receptionist at Amoeba Sports Bar is the first point of contact for guests, providing a warm welcome and ensuring a seamless guest experience. This role requires excellent communication skills, a friendly attitude, and the ability to manage reservations, inquiries, and front-desk operations efficiently.

Key Responsibilities:Guest Relations:

Greet and welcome guests with a friendly and professional demeanor.
Manage guest inquiries, reservations, and seating arrangements.
Provide information about the menu, promotions, and upcoming events.
Address customer concerns and escalate issues to management when necessary.
Front Desk Operations:

Answer phone calls and respond to emails professionally and promptly.
Maintain an organized reservation system and coordinate with the service team.
Handle walk-ins and manage wait lists during peak hours.
Assist in processing payments and issuing receipts when needed.
Administrative Support:

Keep track of daily guest records and maintain accurate documentation.
Support the management team with basic administrative tasks.
Ensure the front desk area is clean, presentable, and stocked with necessary materials.
Qualifications & Skills:

1-3 years of experience in a receptionist or front-desk role, preferably in the hospitality industry.
Fluent in English, Hindi, and Kannada to communicate effectively with guests.
Excellent communication and interpersonal skills.
Well-groomed, professional, and customer-focused.
Ability to multitask in a fast-paced environment.
Basic knowledge of POS systems and Microsoft Office is a plus.
Preferred:

Experience handling reservations in a bar, restaurant, or hotel setting.
Passion for customer service and hospitality.
Job Type: Full-time

Pay: From ₹20,000.00 per month

Benefits:

Food provided
Paid sick time
Schedule:

Day shift
Language:

English (Required)
Work Location: In person