Rates Support Officer

Applications closing on 16 September 2026, 12:00 PM

Reference number

24-55

Job Type

Full Time

Package

Band 4


Full time
Fixed term, 6 months
Band 4, $65,512 pa + Super

Closing date: 12pm on Monday 16 September 2026


Mount Alexander Shire is known for its local food and wine, for a vibrant arts community and breathtaking natural surrounds.

Perfectly located in Central Victoria, around 30 minutes from Bendigo by car or rail, and with Melbourne only +0 minutes away, you’ll enjoy a balanced lifestyle with great services, schools and homes in townships like Castlemaine and Maldon.


The role

The Rates Support Officer:

provides customers with timely and consistent service and responses to enquiries
ensures accuracy of the rates and property system
set up and process direct debit payments
process change of ownerships
Review and reconciliation of debtor balances

Our ideal candidate

To be successful in this role you will have:

relevant experience and qualifications
a customer focused attitude
good computer skills
strong attention to detail
ability to manage your time and work effectively

Benefits

Hybrid working options – work from home and the office
Flexible working arrangements, including options for part time work and rostered days off
Wellbeing initiatives and a free Employee Assistance Program (EAP)
Generous leave provisions, including purchased leave options and paid parental leave
Cross-skilling and professional development opportunities
Visit the Why work with us page on our website for more benefits.


Contact

If you have any questions or would like to discuss the role, please contact Robyn Stirling, Financial Services Coordinator, on (03) 5471 181+.


How to apply

Visit our website and review the Information for applicants, then apply via our Current Vacancies page.


Please ensure your application includes:

A cover letter, telling us why you are the best person for the position
A copy of your current resume

Additional information

Mount Alexander Shire Council is committed to providing a safe, inclusive, and respectful workplace. We are an equal opportunity employer and are committed to child safety with zero tolerance for child abuse. We value a diverse workforce and encourage applicants from all cultures, ****** orientations, gender identities and backgrounds.


Applicants can expect that the recruitment process will include interviewing, reference checks and criminal history checks. Some positions will also be required to provide a Working with Children Check, and medical assessments including drug and alcohol testing may be undertaken.


For more information on the recruitment process, please download the Candidate information document from our website.