Join our work to support our communities to thrive
We are looking for a proactive and values‑driven Projects and Operations Coordinator to play a key role in supporting project delivery, systems, and day‑to‑day operations across the Trust. Working closely with Senior Leaders and colleagues across the organisation, you will help coordinate projects from start to finish, support fundraising activity, and strengthen the systems and processes that keep our services running smoothly. You will be highly organised, collaborative, and have strong attention to detail. You will be confident working with data and digital systems, and comfortable juggling multiple priorities in a fast‑paced, people‑focused environment.
About you
You are very tech‑savvy, quick to learn new systems, and confident in producing clear, engaging documents and reports.
You are highly numerate, confident in using spreadsheets and manipulating data.
You are a rigorous starter and finisher of projects, keen to develop and put in place new systems, and support colleagues to complete projects and tasks to schedule.
You are looking to develop your career in the voluntary and community sector.
You thrive in a fast-paced, people-focused environment, and are a confident and empathetic communicator, and excellent at taking your own initiative.
You care deeply about tackling inequality and discrimination, and about community-based responses to the social challenges facing communities in 2026 and beyond.
You will have some experience of volunteering or working in the voluntary or community sector.
You are ambitious and creative, spotting new opportunities and turning ideas into action.
You are collaborative, flexible, and great at building relationships across teams and partnerships.
You embody our values of: Welcoming – Collaborative – Resourceful
About us
We are Bristol-based charity made up of staff, volunteers, and residents working together to keep power in our community. We work alongside local people and partners to improve health, wellbeing, employment, and local pride – while tackling social isolation and bringing investment into the area.
Guided by residents, our vision is a thriving and healthy community. We provide the support, spaces, and services our community needs through our two well-loved sites, Greenway Centre and The Ranch Adventure Playground and Youth Space. These venues host a wide range of activities, including wellbeing services, youth and play sessions, fitness classes, community groups, and local celebrations.
We are proud to be a Disability Confident employer and welcome applications from everyone. We are committed to building a team that reflects the diversity of our community. If you need any adjustments during the recruitment process or in the workplace, just let us know – we will do our best to support you.
About the Role
This is a varied and developmental role supporting fundraising, project delivery, systems, and central operations across the Trust. You will work closely with Senior Leaders, gaining a broad understanding of how a complex community organisation operates, funds its work, and delivers impact.
Details
Location: Greenway Centre, Bristol, BS10 5PY
Contract: Permanent
Salary: £29,824 – £31,975 depending on experience
Hours: Full-time, 37 hours per week.
Reports to: CEO
Holiday:25 days annual leave (pro-rata) plus bank holidays, increases by 1 day per year of service up to a maximum of 4 additional days.
Sick Pay: 4 weeks over rolling year, pro-rata
Training and Development Opportunities: All mandatory training and job-specific training are offered
Pension Contribution: Nest Pension Scheme, combined 7% (employer 3%, employee 4% as standard)
Benefits: Free membership to Greenway Gym and classes, cycle to work scheme, cafe discount
How to apply: Please send your CV, along with a cover letter describing how your experience is relevant to the responsibilities of the role and how you meet the essential criteria, to the email:
[email protected]
Interview process: If you are successful in the shortlisting stage, you will be invited to an in-person interview. This will consist of a series of questions, with a possible presentation and an admin task.
Deadline: 9am, Tuesday 12th May
Contact: To arrange a chat or visit our site in person, contact Gemma Tilston, tel: 0117 950 3335 or email:
[email protected]
Roles and Responsibilities:
Project Cycle Management
Maintain a central record of projects, responsibilities, and key milestones across the Trust.
Work with Senior Leaders to develop and support the use of our internal project management systems and framework, from initiation to closure.
Coordinate the delivery of specific allocated projects or events from start to finish.
Track internal and external reporting cycles for funders, Trustees, and the Senior Leadership Team. Provide coordination and design support for project reports.
Executive Support to the CEO, Senior Leadership Team, and Central Operations
Support the coordination of organisational work planning and annual priorities.
Assist with the creation, formatting, and design of strategic, operational, and external-facing documents.
Provide operational support as required for organisational infrastructure, including IT and digital systems, procurement processes, staff facilities, licenses, and building-related systems.
Provide support to the Senior Leadership Team and Trustees, including meeting coordination, papers, and action tracking.
Fundraising
Support colleagues to use fundraising systems and tools effectively, researching funding opportunities to recommend matches to our projects and services.
Maintain a central bank of fundraising resources, data, templates, and case studies.
Work with colleagues to manage bidding processes, including coordinating information, assembling supporting documents, and drafting, formatting, and designing applications.
Create engaging content (including short videos) to support specific campaigns or promotions to funders, donors, and the wider community.
Systems and Data
Support colleagues to use organisation-wide data collection systems and processes consistently and effectively.
Help maintain clear processes and protocols to ensure systems operate in line with data protection legislation and organisational policy.
Support continuous improvement of systems to improve efficiency, insight, and impact.
General Responsibilities – All staff are expected to:
Follow all Trust policies, procedures, and safeguarding requirements.
Model our values: Welcoming, Collaborative, and resourceful.
Work proactively, use initiative, and collaborate well with colleagues and the community.
Maintain confidentiality, data protection standards, and a safe, inclusive environment.
Take part in training, development, staff meetings, and occasional evening/weekend work when required.
Carry out any other reasonable duties to support the organisation.
Essential Criteria:
Excellent organisational, prioritisation, and problem-solving skills.
Evidence of ability to be proactive and complete projects from start to finish.
Experience in using and improving systems and processes (such as data management or CRM systems).
An interest in generating different income streams and applying sales and marketing principles in a values-led context.
Confident and empathetic communicator with strong relationship‑building skills.
Strong team working skills; flexible, collaborative, and supportive.
Excellent IT skills, with the ability to learn new systems quickly and support others to use them.
Strong document design skills, with experience formatting and laying out professional documents – ideally with tools such as Canva or InDesign.
Commitment to and understanding of the principles of equity, diversity, and inclusion
Desirable Criteria:
Previous experience in a social enterprise, community, or health and social care setting (paid or voluntary).
Understanding of trauma-informed practice.
Understanding of the principles of community development
Job Type: Full-time
Pay: £29,824.00-£31,975.00 per year
Work Location: In person
