Standard Chartered Bank

Product Owner, Voice

Chennai, Tamil Nadu, India Bank Jobs Posted 7-Jul-2026
Actively Hiring Remote / WFH Full Time
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Job at a Glance

Category
Bank Jobs
Location
Chennai, Tamil Nadu, India
Job Type
Remote / WFH
Company
Standard Chartered Bank
Status
Open & Active

Job Description

Product Owner, Voice

Job Summary: The PO is dedicated 100% to the Squad and prioritizes activities of the squad.

Main Responsibilities:
• Improve customer experience in critical customer journeys for differentiated client experience.
• Drive Digital First Contact strategy to achieve channel defection.
• Execute digital sales and marketing channels capabilities enhancement, as aligned with segments and markets priorities.

Requirements: Agile Methodology training certified, Project management certified, strong experience and knowledge on Contact Centre solution and technology for inbound and outbound, strong knowledge on Contact Centre assisted platform including WFM, QM and CTI, Customer experience centric, Strong stakeholder management skill, Fast learner.
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Job Details

Category Bank Jobs
Location Chennai
Posted 2026-07-07 13:12:04
Type Remote / WFH
Status Active

Posted By

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