Product Operations Support

Meeting delivery expectations/timeframes.
Working with accounts department on various administration tasks for our orders.
Contributing to monthly reporting for external and internal customers.
Attending vendor and distributor training regularly to develop product knowledge and understanding.
Supporting Account Managers in the day-to-day transactions of their hardware and software for clients.
Ensuring Account Managers are kept up to date with all Communications on eta’s, back orders and order status issues.
Takes reasonable care that their actions (or inactions) do not harm the Health and Safety of self or others. Reports all incidents, hazards or unsafe work practices as per Datacom policy.
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What you’ll bring:Required experience:
Solid knowledge of procure-to-pay operational workflow
Relevant operational experience
Ability to deal with clients at all levels.
Organisational and administrative skills, with a high attention to detail.
Proven communication skills, both verbal and written.
Proven customer liaison skills, with the ability to build and maintain lasting customer partnerships.
Excellent organisational and administrative skills, with a high attention to detail
Excellent communication skills, both verbal and written
Excellent stakeholder management skills
Highly desirable
Previous hardware and/or software experience
Knowledge across vendor programs
Why join us here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.