Job Description
• A) Will engage with various product teams on a monthly basis, for SME customer base related requirements Engage with respective product teams on a regular basis, to understand
a) The Performance of online and offline transactions in terms of volume and value ( ticket size)
b) Industry insights
c) Transaction not on digital platforms but available as bank, and its profitability
d) Sharing our competition benchmarking outcomes
e) New regulatory insights that may impact us
Will cover modules and requirements relating to-
a) Accounts
b) Deposits
c) Reconciliation
d) ERP Integration
e) Spend Analysis
f) Collection via UPI, NACH etc
• g) Market Place integration
h) Analytics integration
B) Knowledge Series: Will release knowledge series for following modules, on a twice in month frequency, to educate Ground staff on the new developmnets on the SME Banking platform
Accounts
Deposits
Reconciliation
ERP Integration
Spend Analysis
Collection via UPI, NACH etc
• Market Place integration
Analytics integration
C) Engage in handling queries related to the new platform: Will engage with the queries team on
Queries related to the module
Phishing incidents
Modules covered-
Accounts
Deposits
Reconciliation
ERP Integration
Spend Analysis
Collection via UPI, NACH etc
• Market Place integration
Analytics integration
D) Process improvements Improvements in the process transaction flow, transaction processing, operational process, for following products
E) Competition Benchmarking: Updating competition benchmarking for following products, on twice a month basis, across Indian Banks, International Banks & foreign banks, as well as various upoming FinTechs in the segment :
Accounts
Deposits
Reconciliation
ERP Integration
Spend Analysis
Collection via UPI, NACH etc
• Market Place integration
Analytics integration
The results have to be documented-
a) For Products available and not available, for listed banks & FinTechs
b) Detailed note to be prepared for any path breaking initiative in the industry
F) Out Of The Box features implementation on the platform: Out of the Box features available with various FinTechs as well the selected transaction platform to be evaluated, integration done, and minor changes implemented as required-
Accounts
Deposits
Reconciliation
ERP Integration
Spend Analysis
Collection via UPI, NACH etc
• Market Place integration
Analytics integration
G) Redirection & SSO implementations: To fully understand the SSO & redirection specifications to various systems, ensuring friction-less redirection and error handling where applicable
• Also, to maintain notes regarding the offering of the platform where redirection is done and any significant changes there
• H) New features on the platform: Handling all new requirements of the below modules, in SME platform-
Accounts
Deposits
Reconciliation
ERP Integration
Spend Analysis
Collection via UPI, NACH etc
• Market Place integration
Analytics integration
This includes evaluating the project from cost & justification perspective, creating user journeys, user stories, ISG & Audit approvals, API discussions, etc
• to tracking the project till delivery, testing from UI/ UX and ensuring go live
• I) Seamlessness & Deep linking: Testing Seamless behavior and deep linking for following modules
Accounts
Deposits
Reconciliation
ERP Integration
Spend Analysis
Collection via UPI, NACH etc
• Market Place integration
Analytics integration
J) New Ideas for Projects: To come up with a new project idea related to following modules:
Accounts
Deposits
Reconciliation
ERP Integration
Spend Analysis
Collection via UPI, NACH etc
• Market Place integration
Analytics integration
Additionally, 1 project per month at Platform level
