SkyCity Entertainment Group

Porter

Auckland, Auckland, New Zealand Customer Care Posted 9-Jul-2026
Actively Hiring Remote / WFH Full Time
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Job at a Glance

Category
Customer Care
Location
Auckland, Auckland, New Zealand
Job Type
Remote / WFH
Company
SkyCity Entertainment Group
Status
Open & Active

Job Description

Job type

Full-time
Shift and schedule

Weekend availability

Shift work
 
Location
Auckland City, Auckland
 
Full job description
E pā ana ki a SkyCity | About SkyCity

SkyCity Auckland is a destination like no other located in the heart of Auckland's CBD. It's an exciting hub with award winning restaurants and bars, luxury hotels, world-class casino, adrenaline filled activities and the iconic Sky Tower. SkyCity is also home to the Weta Workshop Unleashed and All Blacks experiences. We are truly a diverse and complex operation.

Mō te Tūranga | About the Role

As a Front Service Representative (Porter), you will be responsible for ensuring that the first impression of the hotel is fun, friendly and professional, making SkyCity Grand Hotel an enjoyable place to be for our guests. You will also be responsible for valet parking, have a firm understanding of all the facilities available within SkyCity and the hotel as well as the wider Auckland City area, ensuring that quests are aware of what this great city has to offer. Assisting guests with luggage in and out of transport is also required.

We are looking for well presented, customer service focused team player with good attention to detail, great communication skills and a positive attitude. You must also hold a full clean NZ Drivers License and be competent with both manual and automatic vehicles.

Mōu | About You

A strong customer focus
Big smile and friendly demeanour
Knowledge of Auckland
A NZ drivers licence
Flexibility to work various shifts including weekends
Ngā painga | Benefits

A supportive, diverse company culture
Subsidised medical insurance
$2.50 cooked meals in our staff cafeteria (there's some healthy salads as well)
Heavily discounted staff car parking
Career progression
Discounts at our outlets
Free trips for you plus one as many times as you like up the Sky Tower (if you like heights and not too working!)
At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us! Join us at SkyCity and be extraordinary by being you.

SkyCity takes its commitment to Host Responsibility seriously. Every member of our team, no matter their role, contributes towards SkyCity's culture of customer care.

If you are after a winning career, please apply online today by clicking Apply Now!

 
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Job Details

Category Customer Care
Location Auckland
Posted 2026-07-09 09:14:01
Type Remote / WFH
Status Active

Posted By

C
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