Job Description
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Process Developer, Contract Admin.
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement Active user of Internet and online applications. We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA.
Responsibilities
Respond to customer inquiries and problem critical issues
Provide support for data collection to enable Audit function.
Maintain a detailed understanding of client process and policies
Responsible to demonstrate capacity for critical thinking and analysis.
Should be very proficient with SAP (OTC module)
Candidate should be comfortable with night shift.
Should have indepth knowledge of Order Management
Qualifications
Minimum qualifications
Significant experience in Contract Admin/ Order management
B.Com
SAP knowledge
End to End OTC knowledge
Preferred qualifications
knowledge of Master Data
Basic knowledge of MS office
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Strong English language skills (verbal and written)
Attention to detail.
Proven understanding on Sales Force
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, ****** orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
JobProcess Developer
Primary LocationIndia-Lucknow
ScheduleFull-time
Education LevelBachelor's / Graduation / Equivalent
Job PostingMay 21, 2026, 10:13:2+ AM
Unposting DateOngoing
Master Skills ListOperations
Job CategoryFull Time
