Job Description
Full job description
Why you'll love working with Tower
At Tower, we put our people first and pride ourselves on creating a diverse and inclusive space that provides opportunities for everyone to thrive. As a unique Kiwi and Pacific insurer operating for almost 150 years, with roots all the way back to Dunedin NZ, we embrace and encourage our people to bring their whole selves to work.
We celebrate all ages, genders, ****** orientations, races, religions, anything that helps to make our people special. We are proud holders of the Rainbow Tick which is an important symbol for us.
What will you be doing?
Tower has a strong focus on our Partnerships and we have an exciting development opportunity for the right individual to join the Partnerships team to upskill and expand their knowledge.
In this varied role you will pro-actively support the team by taking ownership of day-to-day administrative functions, help to identify and drive process improvements, complete reporting, and engage in stakeholder management as a representative of the Partnerships Team via phone, email, and face-to-face. You will act as a key contact for our business Partners specifically, our Banking Partners, Underwriting agencies, and GRM Advisers.
Your background may include sales & service, administration or even exposure to a project/programme environment but you must be looking for variety and challenge! The role will report directly to the Head of Group Referral
What you'll need
The ideal candidate will be customer focused, flexible and agile with a passion for bringing structure to fast-moving projects and programmes. You will thrive on collaboration, continuous improvement and generating new ideas and ways of doing things.
To be successful in this role you will also be able to demonstrate:
Good understanding of Towers various customer systems, in particular the sales process in EIS and Qwest
High numeracy literacy, with excellent attention to detail
Strong coordination and organisational skills
Excellent written and verbal communication skills
A strong customer focus - the ability to build and maintain internal and external customer relationships; a commitment to providing a consistently high level of service.
Our commitment
We pride ourselves on encouraging everyone to bring their whole selves to work, embracing diverse opinions, experiences, and backgrounds. Our commitment is to create an inclusive workplace where our people come first, feel valued, safe, and respected.
What Tower will bring to the table
In addition to a competitive salary, we offer benefits to celebrate and look after our Tower employees.
Highlights include:
Our people come first as we offer 16 weeks of paid leave for the primary carer and 4 weeks of paid leave partner`s leave.
A paid day off on your birthday, as well as two extra annual leave days every year and the option to buy an additional eight days of leave. So up to six weeks off!
Annual Performance Review where you get to showcase your progression.
Wellness leave instead of sick leave so you can proactively look after your health and wellbeing
Career growth - we promote internal capability; we also have programmes that recognise star performers.
Flexible workplace opportunities at our beautiful 6 Green Star Fanshawe St office packed with modern technologies, stand-up desks, open space and coffee machines in two large modern kitchens with cafe-inspired dining areas.
Discounts on Tower insurance products of up to 50%
Free Life Insurance of up to four times your annual base salary
Paid parental leave top up for 16 weeks.
Retail deals and discounts with Les Mills, JB Hi-Fi, PB Tech, The Coffee Club,
Warehouse Stationery and more
Apply now: Ready to embark on a journey where your experience truly matters in the heart of New Zealand and the Pacific`s insurance industry? If you are excited about defining a new era of insurance, submit your resume and a detailed cover letter highlighting your impactful career.
Please note: We're eager to get the right person on board as soon as possible. We don't have set closing dates, so we'll start reviewing applications as they come in. Don't wait—apply now to make sure you're considered
