Job Description
Location
Toronto, ON•Hybrid work
Full job description
PowerON is seeking a highly proactive and analytical O&AM Analyst to support the successful implementation and ongoing optimization of our in-house Operations & Maintenance (O&M) function and Enterprise Asset Management (EAM) system. This role will serve as a key integrator across field operations, technical teams, and senior leadership, ensuring that strategic initiatives are translated into actionable tasks and monitored for performance and accountability.
The O&AM Analyst will play a critical role in enhancing service delivery to clients, supporting performance reporting obligations, and fostering a culture of operational discipline. The ideal candidate will bring strong experience in data analysis, performance tracking, project coordination, and cross-functional communication to help support continuous improvement.
Key Responsibilities
Business Analysis & Process Improvement
Analyze current O&M operational processes and identify opportunities for optimization
Document business requirements for system enhancements and new functionality
Conduct gap analysis between the current state and the desired future state of operations
Document process flow diagrams, use cases, and functional specifications
Support change management initiatives to facilitate successful adoption of new processes
Performance Tracking & Reporting
Monitor KPIs across all operational areas and identify performance gaps
Track and report on departmental objectives and individual accountability metrics
Create scorecards and performance dashboards for leadership review
Conduct regular reviews with department heads to track task completion
Assist with continuous improvement initiatives based on performance data
EAM System Support & Documentation
Support post-implementation activities for the Enterprise Asset Management system, contributing to optimal system performance and user adoption
Configure and maintain EAM system settings, including asset hierarchies, work order templates, preventive maintenance schedules, and KPI dashboards
Create and maintain system documentation, standard operating procedures, and training materials
Monitor data integrity through regular audits and implementation of data governance controls
Reporting & Analytics
Create and update a comprehensive reporting suite for internal and external stakeholders
Prepare and distribute regular performance reports
Build interactive dashboards using Power BI or similar tools
Perform ad-hoc analysis to support strategic decision-making
Project & Meeting Coordination
Coordinate cross-functional meetings related to O&M operations
Document meeting minutes, action items, and follow up on deliverables
Support project coordination activities including timeline tracking, resource coordination, and status reporting
Client & Stakeholder Support
Liaise with clients on reporting requirements
Prepare and deliver professional presentations and reports for clients
Coordinate client meetings, document requirements, and support timely delivery of all reporting obligations
Support positive relationships with client representatives
Proactively identify and address client concerns or requests
Required Qualifications
Bachelor's degree in business administration, engineering, or a related field
Minimum 5+ years of experience as an Analyst, preferably in operations, maintenance, or asset management environments
Strong understanding of asset management principles and ISO 55001 standards
Experience with SAAS Asset Management systems (e.g. MaintainX, or similar)
Proven track record in creating and delivering business intelligence reports
Experience working with transit agencies or in the transportation sector is an asset
Experience in documenting and implementing SOP and workflows
Advanced proficiency in data analysis and reporting tools
While all qualified candidates are invited to apply, we particularly welcome applications from women, persons with disabilities, First Nations, Métis and Inuit peoples, members of visible minorities, and 2SLGBTQ+ persons.
PowerON will accommodate candidates under the AODA legislation in all aspects of the hiring process. Please notify us if accommodation is required.
