Merchandise operations coordinator

We inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.

We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as a Merchandise Operations Coordinator.

Maximize company sales growth and profitability by creating efficiencies in the organization through accurate and timely management of the Item, retail and Purchase order data.

This is an on-site position (Monday through Thursday) based out of our Northbrook, IL offices with the flexibility to work remotely on Fridays.

Primary Responsibilities:
Responsible for SKU set up and maintenance for a category of products including product development samples, photo samples and production SKU.
Create vendor purchase orders and manage all order related vendor communication.
Own vendor collaboration for purchase order changes including timely communication with Planning teams to meet ship dates and inventory needs
Prioritize, analyze, and execute SKU and PO creation as assigned and communicated by cross-functional teams.
Timely management of data integrity to support and enable accurate sales tracking and reporting.
Standardize processes and data elements.
Facilitate and troubleshoot data integrity issues and manage escalation to business and IT stakeholder.
Support and assist with the on-boarding of new associates and cross-training.

Knowledge, Skills, and Abilities:
Results Oriented
Ability to ensure timely processing of SKU requests and meeting SLA expectations.
Attention to detail while maintaining efficiency.
Proactive identification of data issues and proposal of solutions.
Communication:
Ability to summarize complex business requirements simply in both written and verbal form.
Communicate effectively and efficiently with all company associates and business contacts in a timely manner.
Teamwork:
Promotes a strong sense of teamwork.
Demonstrated agility and the ability to assist others as needed to meet deadlines.
Customer Service (Internal and External):
Demonstrated ability to provide a high level of service, support and follow through to buying teams, planning teams, agents and vendors.
Technical Proficiency:
Proficient in Business Objects, Excel, Access, Google. Ability to learn company operating systems and Merchandising processes.
High proficiency and ability to compile and summarize large amounts of data in a clear and concise manner

Experience Required:
1+ year previous Merchandising experience or equivalent
Bachelor’s degree preferred
Excel and Google experience preferred

Minimum Starting Rate: $18.00 Hourly

Up to: $25.00 Hourly

Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.