Meesho Recruitment | Call Center Representative Posts

Job description
Meesho Recruitment

Meesho is looking for a Call Center Representative to join our team. In this role, you will be responsible for handling inbound and outbound calls from customers to provide customer service and support. You will also be responsible for resolving customer issues and complaints, and providing information about products and services.

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Responsibilities

• Handle inbound and outbound calls from customers

• Respond to customer inquiries and complaints promptly and professionally

• Resolve customer issues to their satisfaction

• Provide accurate and up-to-date product and service information

• Build and maintain positive relationships with customers

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Skills

• Excellent communication and interpersonal skills

• Ability to work independently and as part of a team

• Strong problem-solving and analytical skills

• Proficiency in using customer relationship management (CRM) software

• Knowledge of the e-commerce industry is a plus