CleanSlate Centers

Medical Receptionist

West Springfield, Massachusetts, United States Office Assistant Jobs Posted 9-Jul-2026
Actively Hiring Remote / WFH Full Time
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Job at a Glance

Category
Office Assistant Jobs
Location
West Springfield, Massachusetts, United States
Job Type
Remote / WFH
Company
CleanSlate Centers
Status
Open & Active

Job Description

Qualifications
This position is subject to a background check for any convictions directly related to its duties and responsibilities
No background check will be conducted unless and until a conditional offer of employment has been made to an applicant
This position must successfully pass a pre-employment drug screening
High school diploma required
Benefits
Competitive Benefit Package
Affordable Medical, Dental and Vision plans
Company paid Life, AD&D and Short and Long Term Disability
Flexible Spending Accounts for Healthcare and Dependent Care expenses
Generous paid time off package
Responsibilities
Highest level of customer service, compassion, professionalism and empathy to all patients at all times
Scheduling new and recurring patient appointments for mid-level provider (PA or NP), physicians and other clinical providers
Scheduling Physician Group visits
Determination of office supplies, tracking items on a weekly basis to ensure sufficient supplies for primary office and reporting to Lead or Center Manager
Send prior-authorizations to insurance companies as needed
Provide each patient with required Forms and Orientation manual and certify patient completion
Scanning of patient documents into Electronic Health Record
Confirmation of patient demographics at each visit to certify current phone/address/insurance information
General maintenance of professional appearance of the office, watering plants, garbage removal, etc., and oversight of inter-office cleaning and organization
Answering incoming calls on multi-line phone
Collecting co-payments and facilitating payment plans
On site prescription management
Any and all other tasks or projects, as assigned
Job description
Overview

CleanSlate is a national medical group providing treatment for the chronic disease of addiction.Our Mission is toimprove the quality of life for people suffering from ****** and alcohol addictions.We're accomplishing this first through high-quality medication-assisted treatment (MAT) led by physicians and licensed medical providers in a convenient outpatient environment.

We combine this science with hands-on care, providing our patients with psychosocial support and intensive care coordination with a wide network of partners in every community.

To date, since inception, CleanSlate has treated almost 100,000 patients in over 75 centers across the country, working closely with our partners to save and change lives. We are Warriors for Hope.We fight to save lives and help patients achieve the lives they want and deserve.

Performance Responsibilities
• Highest level of customer service, compassion, professionalism and empathy to all patients at all times.
• Scheduling new and recurring patient appointments for mid-level provider (PA or NP), physicians and other clinical providers.
• Scheduling Physician Group visits.
• Determination of office supplies, tracking items on a weekly basis to ensure sufficient supplies for primary office and reporting to Lead or Center Manager.
• Send prior-authorizations to insurance companies as needed.
• Provide each patient with required Forms and Orientation manual and certify patient completion.
• Scanning of patient documents into Electronic Health Record
• Confirmation of patient demographics at each visit to certify current phone/address/insurance information.
• General maintenance of professional appearance of the office, watering plants, garbage removal, etc., and oversight of inter-office cleaning and organization.
• Answering incoming calls on multi-line phone.
• Collecting co-payments and facilitating payment plans.
• On site prescription management.
• Any and all other tasks or projects, as assigned.

Qualifications

Qualifications:

This position is subject to a background check for any convictions directly related to its duties and responsibilities. We will consider for employment all qualified applicants with arrest and conviction records and will assess the details of any criminal conviction in a manner consistent with applicable law. No background check will be conducted unless and until a conditional offer of employment has been made to an applicant.
• This position must successfully pass a pre-employment drug screening
• High school diploma required
• 1 year experience in a fast paced medical office preferred

Competitive Benefit Package
• Affordable Medical, Dental and Vision plans
• Company paid Life, AD&D and Short and Long Term Disability
• Flexible Spending Accounts for Healthcare and Dependent Care expenses
• Generous paid time off package.

We are an Equal Opportunity Employer.
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Job Details

Category Office Assistant Jobs
Location West Springfield
Posted 2026-07-09 02:40:02
Type Remote / WFH
Status Active

Posted By

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