Territory X-Ray Services is an independent Medical Imaging practice located in Darwin with a strong focus on patient care looking for a patient-focused individual to join our administrative team.
About the role:
An exciting opportunity exists for an enthusiastic administration professional to provide high-level reception duties and administrative services whilst ensuring the delivery of professional, caring, and friendly services to patients and referrers.
Duties include:
Handle all face-to-face and over the phone patient registrations, bookings, triage and queries as the first point of contact within the clinic providing information on procedures and any required preparation.
Receive payments, issue receipts, complete all billing (including Medicare) and invoicing for patients.
Operate our booking system and ensure the smooth-running of the front office.
Working closely with technical staff and our radiologists to achieve smooth patient flow.
Liaising with referrers.
Assist with any general office administration activities as required, such as, outbound calls, data entry and reporting as delegated by your manager.
Essential skills and experience:
Previous reception experience highly regarded.
Ensures positive and effective communication with patients, clinicians, and management.
Strong customer focus and demonstrate compassion towards patients.
Positive attitude
Ability to work effectively in a team environment and independently.
Good IT skills.
Exceptional written, verbal, and interpersonal skills
Excellent time management skills
Neat, tidy, and professional presentation
Driver’s license essential
Ability to work a rotating roster (Shifts vary between 7:30am- 6pm)
Desirable skills:
Radiology/Medical reception experience.
Experience with Comrad RIS
On-site training and support will be provided as required.
Please direct applications to:
Krystal Philippi
[email protected] 