Administrative Services Manager

Job description
Career Opportunity: Customer Service

We seek a highly organized and customer-centric individual to fill a Customer Service position. The selected candidate will handle customer inquiries, process orders, and resolve complaints while demonstrating a commitment to excellence in customer service.
Job Description
• This role demands a high degree of administrative competence, encompassing data management and record-keeping expertise.
Main Responsibilities and Accountabilities
• Process orders and respond to customer queries via email and over the phone.
• Keep customers informed about order status, typically via email due to global customer base.
• Resolve customer complaints and queries mainly via email correspondence.
Required Skills and Experience
• Superior administrative and data inputting skills, particularly with Excel.
Our Business Overview

We are a forward-thinking manufacturing company focused on delivering exceptional customer experiences to drive sustained business growth and achieve maximum sales results.
Employee Benefits
• Salary: circa £25,000 annually.
• Work Schedule: Monday to Friday.
• Holidays: 25 days plus statutory holidays.