Database Administrator

The successful candidate will assume sole responsibility as the systems or network administrator, managing the technical aspects of the system/network. This includes providing user support by troubleshooting PC and Network problems, acting as a liaison with personnel who operate the University Backbone Network, and supervising other technical support personnel.

Key responsibilities include:
• Tier 2 Support
• Configure PC/Mac
• Troubleshoot hardware and software
• Support, maintain, and enhance DOM IT Internal HelpDesk applications and databases
• Collect and maintain accurate annual inventory of all services compiled from various sources and repositories (i.e. SCCM, Casper, REDCap, Servers)
• Configure and troubleshoot printer, copier, etc.
• Maintain and support conference room equipment
• Train junior or new HelpDesk staff
• Write simple batch scripts to automate tasks
• Consult with vendors on troubleshooting and solution
• Work closely with HSIS and UAB Central IT on integration
• Write documentation and knowledgebase articles