Head of Customer Care

V
Vnss Soft-tech Private Limited


Real Estate Telesales Executive
Vnss Soft-tech Private Limited • via Job Hai
₹20K–₹30K a month
Full–time
No Degree Mentioned
Apply directly on Job Hai
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Job description
• Inform customers about product & services
• Convert leads, build client relationship and sell products/services
• Give a brief about the product, features and benefits to the customers
• Handle inbound & outbound calls
• Understand customer's need & solve queries
• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Real Estate Telesales Executive job
Please go through the FAQs to get all answers related to the given Real Estate Telesales Executive job
• What is the eligibility criteria to apply for this Real Estate Telesales Executive job?
Ans: The candidate should be 12th Pass and above and above with 1 - 3 years of experience of experience
• How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Noida.
• How many working days are there for this Real Estate Telesales Executive job?
Ans: This Real Estate Telesales Executive job will have 6 working days.
• Are there any charges applicable while applying or joining this Real Estate Telesales Executive job?
Ans: No, there is no fee applicable for applying this Real Estate Telesales Executive job and during the employment with the company, i.e., VNSS SOFT-TECH PRIVATE LIMITED.
• Is it a work from home job?
Ans: Yes, it’s a work from home job and can be done online.
• How many openings are there for this Real Estate Telesales Executive role?
Ans: There is an immediate opening of 10 Real Estate Telesales Executive at VNSS SOFT-TECH PRIVATE LIMITED
• Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
• What are the timings of this Real Estate Telesales Executive job?
Ans: This Real Estate Telesales Executive job has Day Shift.

Candidates can call HR for more info.
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O
Omprime


Head of Customer Care
Omprime • India • via Glassdoor
23 days ago
Full–time
No Degree Mentioned
Apply on Glassdoor
Job description
OMPRIME is an international IT product company specialized in the field of travel and transportation. We serve clients worldwide from offices in Moldova, the UK, India, the Philippines and others. Together we design and create from scratch our own search and reservation systems, CRM systems and many other products in the field of transport and travel. Being a company with many innovative ideas, we not only create our own products, but we are also in continuous and efficient development. The most important projects that have made us famous worldwide are WowFare, Ovago, HOP2 and Arangrant. Together, we share a common set of values based on team spirit, high quality and client-oriented approach.

We are currently looking for a Customer Care Lead to join our fast-paced, growing Indian office on a full-time or consultancy basis. In this role, you will lead members of the Customer Support team in India while helping them to communicate more effectively and positively with the customers.

An ideal candidate for this position has excellent communication, leadership skills and can manage high-level customer complaints and provide immediate resolution and disputes. He/she can implement strategies to ensure customer satisfaction, increase productivity, and evaluate team members’ performance.

REQUIREMENTS:
• At least 1+ years of experience as Head of Customer Care or related position
• 3-5+ years of prior experience in customer service in the travel industry
• Experience developing and delivering communication-related training for customer support agents
• Excellent verbal and written communication English skills.
• Strong analytical, interpersonal, problem-solving, and planning skills
• Ability to work well autonomously and within a team in a fast-paced environment

JOB DESCRIPTION:
• Supervise operations in the Customer Care department
• Provide training and regular mentorship to team members
• Handle complex and escalated customer service issues
• Take ownership of the customer’s inquiries and follow problems through to resolution
• Maintain accurate records and document all customer service activities and discussions
• Assess service statistics and prepare detailed reports on your findings
• Organize, plan and coordinate internal workflow to ensure current goals are accomplished
• Analyze and improve the quality of the service provided by the Customer Care Department
• Coordinate and manage customer service projects and initiatives

WHAT YOU’LL LOVE ABOUT US:
• Great opportunities for professional growth
• Motivating salary
• Official employment and full social package
• Remote work option
• Work in a friendly team