Job Description
I
IGT Solutions
Partner-Customer Success (Account Management) (BPO / CX Services)- Travel Vertical
IGT Solutions • Udaipur, Rajasthan • via Talent.com
2 days ago
Full–time
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Job description
About Organization - IGT Solutions Pvt Ltd
IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries.
Established in 1++8, with 100% focus on customer experience, we are a Technology, digital services & BPM company committed to deliver innovation and business excellence for our 75+ marquee customers across the global technology sector.
We have a global delivery footprint, spread across 1+ centres in 11 countries, with 30,000 CX and Technology experts from 35+ nationalities.
Profile Summary :
IGT Solutions is looking for a Partner - Customer Success. The position is based in the Kuala Lumpur / Manila and reports to the Vice President.
The successful candidate will be responsible to develop an account-level strategy for customer / s. Overall leadership of the account in order to nurture the account by delivering the business objectives and providing an overall strategic direction
Primary Job Responsibility :
• Build and Maintain Global Alliances and partnerships with Industry Relationships
• Provide strategic support to the shareholders on Business Plan Review / Implementation
• Accomplish the organization's goals and objectives
• Manage client expectations, participate in steering committee review meetings
• Meet or exceed sales revenue / profitability and customer satisfaction goals in the APAC region
• Should have deep knowledge and understanding of the Travel technology market, Competition & Market trends in the BPO industry
• Develops and Establishes Short & long-term Strategies for an account with respect to annual budgets and activity plan consistent with the agreed strategies
• Build and Maintain Customer Alliances and partnerships to drive results
• Provide strategic support to the shareholders on Business Plan Review / implementation with quarterly and yearly reviews with the customer and internal shareholders
• Accomplish the account goals and objectives
Education and Essential Experience :
• 12-18 years of experience in BPO / CX Account Management at a leadership level
• Sales experience with a proven track record in BPO and / or ITES Sales
• Should have deep knowledge, Experience, and understanding of the Travel / TTH / Airline Industry
Key Enablers :
• Ability to motivate and inspire teams
• Innovative and able to foresee market conditions
• Excellent people manager, open to direction and a collaborative work style, and committed to getting the job done
• Persuasive with details and facts
• Confident, flexible with the ability to work in a fast-paced and changing environment
• Show integrity in all aspects of the position by doing the right thing, taking responsibility, and delivering on the promise.
• Extrovert with a blend of sales mindset
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
Please share your resume at varun.singhal@igtsolutions.com
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Generation Next BPO Services
Loan Executive
Generation Next BPO Services • Hawala Kalan • via Apna
₹10K–₹22K a month
Full–time
No Degree Mentioned
Apply on Apna
Job description
Responsibilities: Lead Generation II Cold Calling • Call existing and potential customers to inform, convince and sell the company's products and services • Develop and sustain solid relationships with customers to encourage repeat business • Accurately record details of customer's purchase orders and process customer purchases • Gain comprehensive product knowledge to enhance performance • Refer customer requests/complaints to designated departments and follow-up to ensure action has been taken
More about this Loan Executive job
Generation Next BPO Services is aggressively hiring for the job profile of Loan Executive at Udaipur in Nagar Parishad Colony locality. Kindly go through the FAQs below to get all answers related to the given job.
1. How much salary can I expect as a Loan Executive in Generation Next BPO Services in Udaipur?
Ans. You can expect a minimum salary of 10,000 INR and can go up to 22,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
2. What is the eligibility criteria to apply for Loan Executive in Generation Next BPO Services in Udaipur?
Ans. The candidate should have completed Diploma degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Udaipur to get hired quickly.
3. Is there any specific skill required for this job?
Ans. The candidate should have No English Required skills and sound communication skills for this job.
4. Who can apply for this job?
Ans. Both Male and Female candidates can apply for this job.
5. Is it a work from home job?
Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Udaipur at apna.
6. Are there any charges or deposits required while applying for the role or while joining?
Ans. No work-related deposit needs to be made during your employment with the company.
7. How can I apply for this job?
Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
8. What is the last date to apply?
Ans. The last date to apply for this job is 03-Dec-2026.
For more details, download apna app and find Full Time jobs in Udaipur. Through apna, you can find jobs in 74 cities across India. Join NOW!
