Job Description
Qualifications
Reliable transportation
Smartphone with HotSpot and handsfree device
Screwdriver bit set with hex, torx, and security bits
Ratchet or cordless screwdriver
A Laptop & cell phone with internet and camera
USB to DB+ adaptor and Cisco console cable
200’ or more cat5e plenum rated ethernet cable
Cable toner & tester
RJ45 and RJ11 ends and a crimper
66 and 110 punch tool
Fish Rods – A stiff and a flexible set is recommended
Zip ties and electrical tape
Technical support experience
Proficiency in software troubleshooting
Strong computer management skills
Knowledge of Microsoft Office
Familiarity with computer networking and IT support
Experience in desktop support and VPN setup
Understanding of Firewall, TCP, SCCM, GPO, and Mac OS
Excellent communication skills
Job Types: Full-time, Part-time, Contract, Temporary, Internship
Miami, FL: Relocate before starting work (Required)
Benefits
Pay: $15.00 - $30.00 per hour
Responsibilities
Utilizing our software and support infrastructure, prospective techs can leverage increasing work orders to achieve commendable ratings
Assignments are dispatched via email, with validation completed through online forms, ensuring meticulous attention to detail
On average, techs handle 2-3 work orders daily, each requiring 2-3 hours of commitment, typically during standard business hours
After-hours calls command a premium rate of 150%
Material expenses are reimbursed at local rates, with encouragement for techs to pursue entrepreneurial endeavors that complement our core business model
Successful candidates ascend to leadership roles, with opportunities for advancement to administration within six months, contingent upon possessing requisite skills
While support is available via phone, autonomy and self-sufficiency are emphasized
Basic skill and tool requirements encompass problem-solving acumen, PC repair proficiency, and possession of essential tools and equipment
Candidates are encouraged to adhere to written instructions and refrain from direct contact to streamline the application process
Job description
Cook Technology Corporation stands as the premier group of IT providers within Florida, boasting unparalleled size and earnings. Our policy of internal promotion enables swift progression to highly lucrative tech roles, necessitating a diverse skill set acquired through hands-on experience. Proficiency in documentation and communication is paramount, alongside a keen interest in enterprise-level technology. Utilizing our software and support infrastructure, prospective techs can leverage increasing work orders to achieve commendable ratings.
Assignments are dispatched via email, with validation completed through online forms, ensuring meticulous attention to detail. Our clientele comprises enterprise-level entities, emphasizing the significance of our work. With a track record dating back to 2006 and the inception of a tech-owned service in 2014, our annual growth rate of 100% underscores our success. Achieving ratings of +8% and above not only enhances remuneration but also paves the way for promotions within our ranks.
On average, techs handle 2-3 work orders daily, each requiring 2-3 hours of commitment, typically during standard business hours. After-hours calls command a premium rate of 150%. Material expenses are reimbursed at local rates, with encouragement for techs to pursue entrepreneurial endeavors that complement our core business model.
Successful candidates ascend to leadership roles, with opportunities for advancement to administration within six months, contingent upon possessing requisite skills. Administrators enjoy a share exceeding 20% of revenue from managed jobs. Furthermore, administrators with a tenure of at least one year can acquire ownership of their market, facilitated by increased earnings and financial support from the company.
At Cook Technology Corporation, collaboration with top-tier technician professionals fosters personal and professional growth. Comprehensive training affords exposure to every facet of the tech business, encompassing diverse areas such as printer maintenance, network configuration, and security systems. While support is available via phone, autonomy and self-sufficiency are emphasized.
Basic skill and tool requirements encompass problem-solving acumen, PC repair proficiency, and possession of essential tools and equipment. Candidates are encouraged to adhere to written instructions and refrain from direct contact to streamline the application process.
Basic Tool Requirements:
Reliable transportation
Smartphone with HotSpot and handsfree device
Screwdriver bit set with hex, torx, and security bits
Ratchet or cordless screwdriver
A Laptop & cell phone with internet and camera
USB to DB+ adaptor and Cisco console cable
200’ or more cat5e plenum rated ethernet cable
Cable toner & tester
RJ45 and RJ11 ends and a crimper
66 and 110 punch tool
Fish Rods – A stiff and a flexible set is recommended
Zip ties and electrical tape
A Lineman's Butt Set
If you are interested in this position, please do not email us, or call us directly. We have a practice of disqualifying candidates who do this to be sure that we only take applicants who have read the job post and follow written directions.
Thank you for your interest in Cook Tech. We look forward to hearing from you
Qualifications
- Technical support experience
- Proficiency in software troubleshooting
- Strong computer management skills
- Knowledge of Microsoft Office
- Familiarity with computer networking and IT support
- Experience in desktop support and VPN setup
- Understanding of Firewall, TCP, SCCM, GPO, and Mac OS
- Excellent communication skills
Job Types: Full-time, Part-time, Contract, Temporary, Internship
Pay: $15.00 - $30.00 per hour
Schedule:
• Monday to Friday
• On call
• Weekends as needed
Ability to Relocate:
• Miami, FL: Relocate before starting work (Required)
Work Location: On the road
