Junior Sales Support

Job description
In this role you will get the chance to support our Sales teams and make sure they have all the information needed to succeed. This includes preparing content (such as training material, onboarding programs, decks etc), creating Excel reports and helping with process optimisation.

It's an entry-level role suitable for driven graduates with excellent communication skills and interest for the marketing technology space. We offer a dynamic environment within a highly innovative company where you have the chance to gain responsibility fast and learn tons.

KEY RESPONSIBILITIES
• Focused on Sales and Customer Success, you work alongside the Global Commercial Operations and Enablement team to drive productivity, efficiency and effectiveness improvements within the global organisation
• Maintain internal and external materials such as decks, training materials, and best practices documentation and coordinate and implement training and learning plans
• Support the current team members in various areas such as: enablement asset creation and management, program development, project management, event planning/coordination/logistics, updating internal communication portals, and report generation/maintenance.
• Assist in the development of strategic lead generation materials
• Help organize and execute internal sales trainings. Training and upskilling our teams on best practises; Onboard new hires efficiently during their ramp period
• Help organize and maintain our internal document management system and processes
• Assist in the creation and build out of an internal content repository
• Assisting with the global rollout of process and tool adoption, monitoring and management.
• Producing and using reports and dashboards on Salesforce.com and Excel for planning and performance management purposes.
• Encouraging effective cross-departmental communications, driving operational excellence across the business.
• Working with the Operations and CRM teams to drive productivity through process optimisation and automation.

YOUR BACKGROUND
• Recent graduate: fast-thinking, high-energy with a willingness to learn and roll up your sleeves
• Effective communicator. Outstanding interpersonal and communication skills, both verbal and written
• Leader. With courage and confidence to challenge the status quo; anticipating problems and mitigating risks
• Accountable. Demonstrated success managing complex projects from start to finish, taking responsibility for the success or failure of projects
• Team player. Working effectively across internal functional teams and external vendor relationships
• Culture builder. Emarsys ambassador of culture – embodies our company values
• Proficiency in Office 365 (specifically Excel, Power BI and PowerPoint), Confluence, Lessonly and Salesforce. Ability to learn other software programs.
• Resourceful, scrappy and with good sense of humor
• Initial experience working in a B2C Sales environment either in Sales Operations or Sales is a benefit

WHAT WE OFFER
• A job with a dynamic and experienced team of professionals.
• A great working environment, with opportunities to work with and learn from some seriously talented individuals.
• Emarsys Academy - we empower Emarsys employees to inspire excellence by developing their knowledge and skills.
• A company with an international outlook and a good market positioning - be part of the engine that is behind a very fast growing business.
• New Emarsys London office 2mins from Kings Cross, London
• Games room, outside balcony and employee café
• Breakfast, snacks and fruit provided daily, Friday drinks