ServiceNow Administrator

• Proficiency in ServiceNow scripting modules such as Client Scripts, UI Policies, Business Rules, etc.
• Hands-on experience with scripting languages like AngularJS and JavaScript, along with proficiency in web services (REST, SOAP), XML, and JSON.
• Experience in integrating third-party systems (e.g., Active Directory, Google Workspace, Slack, SharePoint).
• Skilled in creating reports and dashboards on the ServiceNow platform.
• Familiarity with ITIL practices (Change, Incident, Problem Management), hardware and software asset management, and ticketing systems.
• ServiceNow Certified System Administrator (CSA) certification is required.
• Experience with instance cloning and upgrades, including maintaining Access Control Lists (ACL).
• Knowledge of Scoped and Mobile applications within the ServiceNow platform.
• Proficiency with core ServiceNow components such as the Automated Discovery Tool, Service Catalog, Discovery, and Knowledge Management.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and within a team, demonstrating a collaborative mindset.
• Service-oriented approach with a proactive attitude toward issue resolution and a strong sense of ownership.
• Excellent verbal and written communication skills.
• 6-10 years of overall experience in the field.