Fashion Admin Assistant

Job description
Job description

Company Overview

We are an online Fashion Brand based in East London,

seeking a fashion assistant to join our small but growing team.

Role & Responsibilities

· Answering all customer enquiries via Telephone, email and social media channels

· Processing and managing orders

· Processing and managing returned items in compliance to our company policy

· Managing and editing product specifications through the website back end ( shopify)

· Editing and managing input of correct stock levels

· Assisting with company’s marketing activities when necessary

· Performing Ad hoc tasks

The Right Candidate

We are looking for someone with tremendous organisational skills and a passion towards providing great customer service and demonstrating interpersonal, logistical and analytical skills on a daily basis.

As we are an online company, you will be the first point of contact for our customers, therefore, strong interpersonal and communication skills along with excellent spelling, grammar and email/phone etiquette are essential.

Due to the nature of the role, we would need you to be familiar with working in a dynamic, fast paced environment and keeping everything in check when things get busy.

Experience in fashion retail would be an advantage, however it is not necessary.

Though you will have a strong interest in fashion and the ability to use creative, design software at a good level.

Experience level:

· Administration – 1year

· Shopify – 1 year (preferred)

Necessary skills:

· Strong organisational skills

· Strong time management skills

· Excellent spelling and grammar

· Microsoft Office proficient

· Fluent written & spoken English

· Natural multitasker

· Fast learner

· Proficient in Adobe design suite

Nice to Have and would be at an advantage:

. Fashion Experience

Pay: £22,000.00-£24,000.00 per year

Benefits:
• On-site parking

Schedule:
• Monday to Friday

Application question(s):
• Are you able to reliably commute to Leyton, East London for work

Experience:
• Administrative experience: 1 year (required)

Work Location: In person