Update questions for a Call center representative test to work in an audio format

We're TestGorilla, a fast-growing HR tech startup that helps hiring teams make better hiring decisions faster and bias-free.

Over the past year, we’ve experienced tremendous growth. More than 10,000 companies have replaced CVs with our assessments to screen candidates in an unbiased and data-driven way.

As we scale our efforts in 2026 and beyond, we’re looking for an expert in call center operations to collaborate with us in reviewing and updating a test designed to evaluate candidates for call center representative roles, specifically focusing on adapting the test for an audio-based format.