Innova Solutions

Call Center Analyst |Bilingual| Spanish

Check with seller / month
Jersey City, New Jersey, United States Telecaller Active
Actively Hiring Jersey City Full Time
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Job Description

Position type: Contract
Location: Onsite (5 days) in NYC

Title: Call Center Analyst

Scope of Role & Responsibilities
• Call providers to verify their current contact information is correct; updating information as needed
• Engage with providers and their staff to capture issues they may have with the plan
• Communicate issues to the Vice President for further escalation
• Other tasks as assigned by the VP or other team management.
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